Job Description

This is an exciting opportunity to further your career in a high-profile role with the largest water company in the UK.



We are looking to recruit someone into our team that produces millions of litres of safe, clean, and palatable water for our customers across South-West Surrey each day.



You will be working in a close-knit and supportive team with other shift technicians with a responsibility to make important and influential decisions to optimise the process of water production to maintain output and water quality.



This is a diverse and fast-paced role where no two days will be the same. It provides a fantastic opportunity to think differently about how we ensure the reliability and resilience of our assets, whilst developing our people and driving a sustainable operating model.



You will gain a wealth of exposure to the wider business in the largest Water and Wastewater Company in the UK. You will work with leaders from across the business, contractors and colleagues alike, ensuring health and safety are at the forefront of our work.



This is a perfect opportunity to further develop your leadership experience with real progression opportunities.



You will undertake 'Level 5 Management of Water Production' training, developing your competency and knowledge across wide-ranging aspects of water production.

What you'll be doing as a Shift Controller

Work with site managers, on-site maintenance, Water Quality and off-site control centre teams whilst closely monitoring the process to maintain water production and a smooth-running site. Problem-solve, respond and take control of challenging situations as they arise, providing technical input. Use Supervisory Control and Data Acquisition (SCADA) to monitor and control water treatment processes. Carrying out sampling and related analysis to ensure compliance with internal standards and external regulations. Manual fault finding, intervention and emergency response to maintain the treatment process or customer supply. Maintaining documented records and shift logs. Taking responsibility for your health and safety, highlight any potential issues, contribute to risk assessments, and take action to make the area safe where possible. Keep your technical knowledge up to date and be aware of changes in procedures and asset standards.

The internal job title for this role is Mobile Shift Controller. The base Location will be the Shalford Water Production site in Surrey (GU4 8BW) but will involve travel and responsibility to the wider Guildford area comprising five other Water Treatment Works and storage reservoirs.



Working Pattern will be on a 12-hour rotating shift.

What you should bring to the role

We are looking for someone who has experience working in a process and/or manufacturing environment in a control and quality assurance role. Your experience may be from the water industry, but may also be from food or product manufacturing, industrial brewing, or other utility industries. You will have 'hands-on' and practical experience with impeccable attention to detail and troubleshooting skills. Have a 'can-do' attitude, strong problem-solving abilities, and take a solution-focused approach. Ability to remain calm and follow established procedures while communicating clearly and effectively. Competent to use company IT systems and Microsoft Office. If you have experience with SCADA software, please highlight this on your application. A full UK driving licence as you will need to travel in a company vehicle to various operational sites.

What's in it for you?

Salary from 35,000 per annum, depending on previous experience. Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - Open to all once a year. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our

purpose and values

Working at Thames Wate

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Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.



Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better.



So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.



Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.



Our overarching aim is to ensure that Thames Water is great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support.



When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.