P J Kerley Motor Engineers are an established Vehicle Breakdown, Recovery & transportation Company operating throughout Norfolk & beyond providing 24 hour breakdown and recovery assistance.
We are looking for an honest, reliable and enthusiastic individual to be based in our control room dispatching the most appropriate recovery vehicle to the scene and act as a liaison between the roadside technician, the customer and the motoring organisations on a Day Shift.
The ideal candidate would have basic knowledge from within the motoring industry and have previous control room/call handling experience - training to our requirements will be given.
PLEASE NOTE - WAGES (TO BE DISCUSSED DURING INTERVIEW) DEPENDING ON EXPERIENCE
Skills required that would be advantageous are :
Excellent communication & Customer care
Computer literate
Be able to work well under pressure
Knowledge of geographical area
Telephone skills
Job Types: Full-time, Permanent
Additional pay:
Bonus scheme
Schedule:
10 hour shift
12 hour shift
Monday to Friday
Overtime
Ability to commute/relocate:
Norwich NR3: reliably commute or plan to relocate before starting work (required)
Experience:
Breakdown Recovery Controller: 1 year (preferred)
Language:
English (required)
Work Location: In person
Reference ID: Control3
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