We are seeking a dedicated and enthusiastic Shop Assistant to join our team. The ideal candidate will possess excellent communication skills and a strong ability to engage with customers. As a Shop Assistant, you will play a vital role in ensuring a pleasant shopping experience by providing assistance, managing inventory, and promoting products effectively.
Responsibilities
Greet customers warmly and assist them with their shopping needs.
Maintain an organised and visually appealing shop environment through effective merchandising.
Handle customer inquiries and provide information about products and services.
Engage in upselling techniques to enhance customer purchases.
Process transactions accurately using the till system.
Manage stock levels and assist in inventory control.
Ensure that the shop is well-stocked and that displays are replenished as needed.
Uphold excellent phone etiquette when answering calls from customers.
Collaborate with team members to achieve sales targets and maintain high standards of customer service.
Requirements
Proficiency in English is essential; additional languages such as Spanish are highly desirable (bilingual or multilingual candidates preferred).
Strong communication skills with the ability to engage effectively with customers.
Basic math skills for handling transactions and inventory management.
Excellent time management skills to prioritise tasks efficiently.
Organisational skills to maintain a tidy shop environment and manage stock effectively.
Previous experience in retail or customer service is advantageous but not mandatory. Join us as a Shop Assistant and contribute to creating an enjoyable shopping experience for our customers!
Job Type: Full-time