Job Description

Garage Coffee Roasters is a speciality coffee business with stores across East Kent. We source and roast high grade, speciality coffee and serve through our shops and wholesale partners.

We are looking for an excellent Shop Leader for our Whitstable store, located in the beautiful and buzzing seaside town.

Hours

: 40 hours per week. Some weekdays and some weekend days.

Location

: Garage Coffee Roasters, 21a Oxford Street, Whitstable CT5 1DB

Pay

: 28,600.00 per annum

Closing Date:

21/07/25

Start Date

: 18/08/2025

What you'll be doing:

To be responsible for the day-to-day operation of the shop, maintaining excellent front and back of house standards Line managing FOH retail staff Delivering great customer service & inspiring those around you Sharing Garage Coffee's mission & vision with customers and staff Training, encouraging and motivating the team to hit targets and serve the best quality product Maintain good awareness and control of stock, minimising wastage but ensuring the shops are always fully stocked Supporting the Operations Manager in their role and complete all tasks set Delegating tasks to other members of staff, to ensure smooth day to day running of the shop Taking a lead in making sure staff are always consistent in their coffee standards, assisting in their upskilling/communicating training needs to the relevant support Taking a lead in the execution of our sweet and savoury food offering, supporting the rest of the team to deliver it with care & quality Managing stock orders, ensuring you always get the best price and product Effectively communicating with upline, making sure issues and queries are dealt with efficiently Closely monitoring and being responsible for sales targets for your shop. Thinking of innovative ways to increase sales, and respond to the ever-changing customer demand Maintain good relationships with customers and key contacts At Garage we are one team, one dream so from time-to-time you may be asked to pitch in with other duties that are not directly related to your job description for example Roastery related tasks.

What you need- the must haves:

To adhere to any health and safety requirements and maintain clean and tidy coffee shops at all time Must have a passion for speciality coffee! At least one year of working in a Supervisor or Manager role in hospitality A passion for working with people Be enthusiastic and adaptable, being ready to lead and inspire others Great communication skills with a 'can-do' team attitude Excellent time management skills with the ability to prioritise and think critically. Excellent organisational skills, taking pride in ensuring the smooth running of the shops

What you'll be getting- the benefits:

As much coffee as you can drink Learning and development of your management skills A fun working environment Investment in your coffee career, with an opportunity to learn about different parts of the business A real opportunity to shape the course of Garage Coffee and help grow the business into a well-respected player in the speciality coffee and food market
Garage Coffee is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, religion, gender, gender identity or expression, sexual orientation, disability, sex, religion or belief.

Job Types: Full-time, Permanent

Pay: 28,600.00 per year

Benefits:

Company pension Discounted or free food Employee discount
Schedule:

Weekend availability
Work Location: In person

Application deadline: 21/07/2025
Expected start date: 18/08/2025