Job Description

You can make a real difference to people in your local community by joining the Florence Nightingale Hospice Charity Retail Team.

Our shops are the face of the Charity, seeing supporters and raising vital funds to support local patients and their families, every single day on high streets, retail parks, and a farm all across Buckinghamshire and its borders.

We have a fabulous opportunity for you to bring your enthusiasm and love for fashion to an ethical and sustainable industry at our Chinnor Shop.

You will be joining a friendly team who will support you and your team of volunteers to play your part in growing our retail income so we can continue to support patients across Buckinghamshire with life-limiting illnesses.

Job Purpose:

To work with the Assistant Manager and volunteer team to engage support for FNHC from the community in Buckingham and the surrounding areas, maximise sales and profit, and actively promote Gift Aid and the Hospice Lottery.

The Shop Manager has full responsibility for all aspects of managing the shop, and will at all times positively promote and support the aims of the Charity.

Job Experience, Skills & Qualifications

Experience of managing a team in charity or fashion retail. Demonstrable experience of leading a team to achieve sales targets in a customer facing retail environment. Line management experience, with a focus on the support and development of staff Experience of working with volunteers, and able to work positively with people of all abilities. Highly motivated, creative and with a keen interest in fashion and/or donated product. Physically fit and able to lift and carry large quantities of donations of stock including waste and recycling on a daily basis. Please note that this shop is over two floors, so there is a daily requirement to move stock up and down stairs.

Why join Florence Nightingale Hospice Charity?

In return you'll be rewarded with an interesting role, a competitive salary, a supportive culture that encourages a healthy work-life balance and you'll be part of a caring, positive and friendly retail team! Ultimately you will be raising money to support the best hospice care for local people. So if you want a career that also makes a difference in your community, we'd love to hear from you!

Workplace pension - 5% ER contribution (with an option to increase to 6%)

272 hours annual leave on a 40-hour contract

Generous company sick pay allowance

Enhanced maternity/paternity/adoption leave

Access to Smart Health services, including GP Online 24/7

Employee Assistance Programme

Life Assurance equivalent to 3x salary

Membership of the Blue Light scheme, offering a wide range of discounts

Florence Nightingale Hospice Charity is committed to being an inclusive employer and we welcome applications from all parts of the community, especially those in underrepresented groups.

Job Types: Full-time, Permanent

Pay: 28,969.49 per year

Benefits:

Additional leave Company pension Employee discount Free parking On-site parking Sick pay
Work Location: In person

Application deadline: 22/08/2025