Job Description

About the RSPCA York Harrogate & District Branch:

RSPCA York, Harrogate & District is a separately registered charity, although we are supported by and work in partnership with the RSPCA National Society. We are primarily self-funded and the money we spend in York is raised in our four retail outlets, of which our Malton shop is a very important revenue stream.

Do you have previous retail experience and a creative eye with a can-do attitude?

As

Maternity Cover Shop Manager

at our newest

Malton

store, you will be coming into a shop that has everything to build on. We are looking for someone dynamic to cover our manager's remaining maternity leave for a fixed period until 31st August 2026. You will be responsible for managing all shop activities and building the shop's presence in Malton, and responding quickly to market trends to maximise the profit even further for our small charity.

We're looking for an individual who isn't afraid to get stuck in, who can help us continue to modernise our retail offering and deliver a consistently high-quality experience for our customers in our stores, whilst increasing our sales and income.

This will include:

Hitting sales targets and maximising charity income Supporting and training teams of volunteers and staff Delivering a high quality customer experience Sorting and pricing donated stock Coordinating and maintaining a programme of generating quality donations for sale Ensuring accurate records and financial management

Interviews for this post are being carried out on a rolling basis until the right candidate is found. Early application is strongly encouraged and we are looking for an immediate start, so candidates with a minimal notice period would be preferred.

The Role of our Shop Managers

Commercially aware and constantly looking for new business opportunities, shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business.

The role of the shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. RSPCA York, Harrogate & District have one paid member of staff in our shops per day, who is supported by empowered volunteers, trained to a level that enables them to take over most of the tasks within the shop.

As the only paid member of staff, our managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.

In order to fulfil the Shop Manager role, you will also need:

Stamina A creative eye Excellent display skills and innovative ideas to boost shop takings Good to excellent administration and IT skills

Salary:

14.28 per hour

Hours:

We are presently offering this role at 5 full days, Tuesday to Saturday until 31st August 2026.

Expected working hours are 8:45-16:45.

Early application is encouraged as we are performing rolling interviews with a view to an immediate start.

To complete your application, please visit our home page for a full job description and further application form:

https://www.rspca-yorkhome.org.uk/help/helping-us/vacancies/charity-shop-manager-malton/

Job Types: Full-time, Temporary, Fixed term contract

Pay: 14.28 per hour

Expected hours: 37.5 per week

Experience:

Retail management: 2 years (preferred)
Work Location: In person