Job Description

Be part of one of the UK's fastest growing tourism start-ups!

As the highest rated attraction in several cities across England, Footprints Tours provides tours to thousands of visitors every week. We are recruiting a reliable and punctual individual with a positive attitude and a passion for the city of Oxford to work with us as a shop manager for the Oxford Tourist Information Centre.

What makes you right for this opportunity?

To excel in this role you will be able to demonstrate the ability to:

You are a friendly, outgoing person. work in a fast paced environment with a positive attitude; efficiently prioritise and complete tasks; work in a team environment as well as autonomously with direction, but minimal oversight; speak and read English fluently and communicate effectively with customers, co-workers, and management; follow instructions, standard operating procedures and all company policies; be punctual; Ability to learn new software programs quickly.

What will you do in this role?

The duties of this position include but are not limited to:

Financial & Sales Administration

Reviewing monthly sales reports

(compare to targets, previous months, and forecast).

Preparing monthly financial statements

(profit & loss, cash flow, expense reports).

Monitoring and reconciling petty cash

and other shop expenditures.

Coordinating with accounting/bookkeeping

to ensure invoices, payroll, and supplier payments are accurate.

Budgeting & forecasting

for the coming month or quarter.
Inventory & Stock Management

Stock count / cycle counts

and reconciliation against system records.

Reviewing shrinkage/loss reports

(theft, damaged goods, expired items).

Placing larger monthly orders

with suppliers and negotiating pricing/terms.

Reviewing slow-moving products

and planning promotions or markdowns.

Processing payroll

and ensuring attendance/leave records are accurate.

Creating or approving staff schedules

for the upcoming month.

Conducting monthly staff meetings

to review performance, targets, and updates.

Performance reviews / coaching

(monthly or quarterly, depending on company).

Hiring/onboarding

if staff turnover occurs.
Compliance & Reporting

Health and safety checks

(fire exits, first aid, cleanliness, accident logs).

Submitting monthly reports

Reviewing monthly promotions and campaigns

effectiveness.

Planning next month's marketing activities

(seasonal displays, loyalty programs, events)

Customer feedback

Facility & Operational Oversight

Checking equipment and maintenance logs

(POS system, HVAC, security).

Vendor contract reviews

(cleaning, security, waste removal).

Ensuring utilities and service bills are paid

on time.

Need to Know

We operate an equal opportunities policy and recruit only on the basis of work criteria and individual merit.
Job Type: Permanent

Pay: 35,000.00 per year

Education:

A-Level or equivalent (preferred)
Experience:

Retail sales: 1 year (preferred) Customer service: 1 year (preferred)
Work Location: In person