Job Description

Job Title:

Part time Shop Supervisor, permanent position

Hours:

15 hours per week, to be worked over Monday to Sunday, with flexible days off

Location:

This role will provide support to our Ponteland charity shop

Benefits:

12.60 per hour, generous annual leave up to 7.2 weeks' annual leave entitlement (including bank holidays), contributory pension scheme; personal development budget; access to wellbeing initiatives, an occupational sick pay scheme and pension.

Tynedale Hospice at Home is a well-established charity of over 30 years. Our services include home-based end of life nursing care, patient transport, complementary therapies and bereavement support. All of our services are provided free of charge. As a charity, we receive less than 4% statutory funding and rely on the generosity of our community and the effectiveness of our income generation activities to operate.

Did you know good things come to those who shop second hand? Well even better things happen to those who sell second hand for an ambitious local hospice. Help us to put the brakes on fast fashion and come and join our ambitious team.

Due to our expansion, we are looking for someone who can support our existing retail operation in Ponteland, this role will provide the candidate with an excellent opportunity to lead the team in the managers absence.

No two days will be the same, you will lead the volunteer team to ensure the effective operation of Tynedale Hospice at Home shop to maximise profit from donated goods and household items. This is a perfect role for someone who has worked in a fast-paced retail or hospitality environment.

Help us raise vital funds to provide end of life nursing care, hospital transport and bereavement support across West Northumberland.

Duties include:

Prepare stock through sorting, evaluating and pricing; then ensuring we sell in the most appropriate revenue stream i.e. shop floor, eBay or auction to maximise profit. Support Shop Managers with volunteer recruitment, training and retention to ensure optimum levels of support. Provide outstanding customer service to customers, creating a positive and welcoming environment in order to maximise sales opportunities.
Please note this post is subject to a basic DBS check.

For an informal discussion about this role, please contact Christine Grice (Retail Area Manager) Cgrice@tynedalehospice.com

Closing date: midnight on Sunday 17th August 2025

Job Types: Part-time, Permanent

Pay: 12.60 per hour

Expected hours: No less than 15 per week

Benefits:

Company pension Health & wellbeing programme Sick pay
Work authorisation:

United Kingdom (required)
Work Location: On the road