Shopkeeper

London, ENG, GB, United Kingdom

Job Description

We're looking for a reliable, customer-focused, and proactive Shopkeeper to join our team at Bow Convenience Store. As a Shopkeeper, you'll be the face of our store, responsible for ensuring its smooth operation and delivering excellent service to our valued customers. This is a hands-on role requiring attention to detail, strong organizational skills, and a positive attitude.



Key Responsibilities:



Customer Service Excellence: Greet customers warmly, assist them with their needs, answer inquiries, and ensure a pleasant shopping experience. Sales and Transactions: Operate the till efficiently, handle cash and card payments accurately, process returns/exchanges, and manage daily sales reports. Stock Management: Receive, unpack, and check deliveries. Accurately price and stock shelves, fridges, and displays. Monitor stock levels and assist with ordering. Merchandising: Maintain attractive and well-organized product displays, ensuring shelves are always clean, tidy, and fully stocked. Age Verification: Strictly adhere to Challenge 25 policy for the sale of age-restricted products (alcohol, tobacco, etc.). Store Presentation: Ensure the store is clean, tidy, and well-maintained at all times, including cleaning shelves, floors, and counter areas. Security: Be vigilant about store security, report any suspicious activity, and ensure procedures for cash handling and premise security are followed. Compliance: Adhere to all health and safety regulations, licensing laws, and company policies. Problem Solving: Address customer complaints or issues professionally and efficiently, escalating to management when necessary.

Requirements:



Previous experience in a retail or customer service role, preferably within a convenience store or off-licence environment, is highly desirable. Excellent communication and interpersonal skills. Strong numerical ability for handling cash and stock. Ability to work independently and as part of a small team. A proactive and positive attitude with a strong work ethic. Flexibility to work various shifts, including evenings, weekends, and public holidays. Ability to lift and carry stock items (e.g., cases of drinks, boxes of goods). Must be able to pass a background check and provide references.

Sponsorship Specific Requirements (Important - please read carefully):



To be eligible for Skilled Worker Visa sponsorship, candidates must meet the UK Home Office's current criteria. This typically includes:

Right to work: Applicants must have the legal right to work in the UK or be eligible for sponsorship under the skilled worker route. A minimum level of English language proficiency (e.g., B1 level on the CEFR scale, often demonstrated by an approved English language test or a degree taught in English). While we are offering sponsorship, successful candidates will still need to meet all general job requirements.

What We Offer:



Competitive salary. The opportunity to work in a friendly, local community store. Valuable experience in the retail sector. Skilled Worker Visa Sponsorship for eligible candidates. A supportive working environment.
Job Types: Full-time, Permanent

Pay: Up to 38,900.00 per year

Benefits:

Store discount UK visa sponsorship
Schedule:

Day shift
Work Location: In person

Application deadline: 13/06/2025
Expected start date: 01/07/2025

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Job Detail

  • Job Id
    JD3204404
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    London, ENG, GB, United Kingdom
  • Education
    Not mentioned