Job Description

Role: Short Distance Administrator

Contract: Permanent

Hours: Monday - Friday 0500-1400

Location: Northampton, NN4

Why work for DACHSER?

We're a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among the top 15 logistics providers in terms of sales revenue. We combine and integrate the world's most intelligent logistics network capabilities that keep the global economy running - today and tomorrow.

DACHSER is a diverse, innovative and energetic workplace where everyone's ideas are always welcomed and considered. We strive to keep the family sentiment running through the business which creates an exciting, ambitious and supportive work ethic. Whether you are looking at opportunities in operations, as part of our Regional Office or support teams, we offer a competitive salary and a range of benefits.

Pension Contribution

Employee Assistance Programme

Discount Platform

Life Assurance Benefit

Cycle To Work Scheme

Purpose Of the Role:

To support the branch in operating an effective European Inbound and Short Traffic operation in response to customer requests and our network standards in a cost effective and time efficient manner. Responsible for the cost-effective co-ordination and monitoring of deliveries and collections within the Short Distance area and the accurate information inputted for the network.

Key Responsibilities:

Coordinate freight bookings via email, EDI, telephone, and client-specific software. Gather and manage data related to UK and European freight bookings. Accurately input and update shipment status using the correct difference keys within the supply chain. Support the planning and execution of inbound operations, including groupage and special transport requirements. Book vehicles and carry out all related administrative tasks in line with Dachser network standards. Monitor inbound operations and utilise various Dachser tools effectively (e.g. Domino, Active Report, Vehicle Localisation, Collection Dispo). Ensure departmental KPIs are consistently met. Manage cost accruals and process purchase invoices accurately. Maintain effective communication with departments across the Northampton branch, UK offices, and international network to uphold service levels. Adhere to standard operating procedures and maintain high-quality operational standards. Respond efficiently to customer enquiries regarding groupage services, providing cost effective and timely solutions. Ensure all reporting and documentation is completed accurately and in a timely manner, including PODs, CUIFs, and loading/unloading paperwork.
The Ideal candidate will have:

Strong verbal and written communication skills Well-organised with excellent planning abilities Skilled in problem-solving and data analysis High attention to detail and accuracy Confident with IT systems and tools Proactive, takes ownership, and works well independently Adaptable, confident, and approachable Good geographical knowledge Commercially aware with a focus on quality and profit Performs well under pressure and manages workload efficiently Resilient, flexible, and dependable Experienced in fast-paced, dynamic environments
We do not accept CV details from Recruitment Agencies unless DACHSER has engaged directly regarding the role requirements beforehand.

Job Types: Full-time, Permanent

Work Location: In person