Job Description

Showroom Assistant - Lings Triumph Essex

22,000 basic + bonuses + commission (26,200 OTE)

Lings Triumph Essex is looking for a confident, well-presented Showroom Assistant to join our dealership team. This is a fast-paced, customer-facing role working across Sales, Aftersales, Clothing, Marketing and general showroom operations. You'll be the first point of contact for visitors and callers, helping them get the information they need quickly and professionally.

If you enjoy variety, take pride in presentation, and can stay organised in a busy environment, you'll fit this role well.

Key ResponsibilitiesCustomer Experience

Deliver a professional meet-and-greet for all showroom visitors. Provide bike specs, pricing and availability information. Hand customers over to Sales Executives for finance, test rides, negotiations and deposits. Support Aftersales by advising on service costs, workshop availability, tyre/MOT bookings and basic queries.

Telephone Handling

Answer incoming sales and service calls promptly and professionally. Handle routine enquiries including workshop bookings, service questions and basic sales queries. Complete call lists for service retention and lost sales follow-ups.

Clothing & Accessories

Take ownership of the dealership's clothing department performance. Maintain stock levels, merchandising and displays to Triumph standards. Proactively drive clothing sales in line with monthly targets set by the Business Manager.

Marketing & Social Content

Photograph new and used bikes for website listings.

Clean, prep and present bikes prior to photographs to ensure premium listing quality.

Create simple, engaging content for clothing, accessories, sales and aftersales. Support promotional themes such as "Bike of the Week" and "Triumph Tuesdays". Ensure all showroom bikes have accurate and up-to-date price tickets.

Aftersales Support

Support workshop reception by assisting customers with basic queries.

Assist with parts picking for workshop jobs when required, ensuring accuracy and timely handover to technicians.

Help maintain smooth communication between customers, the workshop and Aftersales Advisors.

Showroom Standards

Keep all display bikes clean and well-presented. Maintain a tidy, organised and professional showroom environment.

Sales Support

Step in to complete full bike sales when other team members are unavailable. Earn commission on any units sold directly (excluding advertising commission).

What We're Looking For

Strong communication and customer-service skills Confident, professional, and well-presented Good organisational skills and attention to detail Comfortable multitasking across Sales, Aftersales and general showroom work Interest in motorcycles (industry experience is helpful but not essential) Basic content-creation skills for social media (photos, reels, short videos) Proactive, reliable, and able to work without constant supervision

Package

22,000 basic salary

200/month clothing performance bonus

50/month CSI bonus

5 per used bike sold

OTE: approx. 26,200 per year

Work Schedule

Tuesday to Saturday

08:30 - 17:30

(40-hour working week)

Why Join Us?

Work with one of the most iconic motorcycle brands in the world Be part of a tight-knit dealership team where your work actually makes an impact Clear, structured role with real opportunities for progression Hands-on involvement across Sales, Aftersales, Clothing, Marketing and Showroom -- genuine variety Recognition and bonuses tied directly to performance A workplace that values professionalism, initiative and pride in presentation

How to Apply

Apply through Indeed with your CV and a short note explaining why you'd be a good fit for the role.

Job Type: Full-time

Pay: 22,000.00-26,000.00 per year

Licence/Certification:

Motorcycle License (required)
Work Location: In person