Job Description

Job Overview

We are currently seeking a Counter Assistant to assist with the day-to-day running of our busy showroom. The role will involve dealing with customer enquiries, processing sales, stock replenishing and general upkeep of the showroom floor

Key Responsibilities

Provide excellent customer service. Communicate effectively with customers. Provide a welcoming and friendly environment for customers. Resolve customer queries and complaints in a timely and appropriate manner. Carry out counter sales and customer orders. Provide support for other trade counters as required. Assist with showroom security. Display product ranges and equipment. Where applicable, arrange PDI (pre-delivery inspection) for equipment sold. Work on electronic point of sale system. Replenish showroom shelves, create daily pick-lists and retain high shop-keeping standards. Ensure customers are charged correctly through accurate shelf edge labels. Ensure cleanliness and presentation levels in the showroom. Careful product handing, storing and security of stock. Ensure all delivery notes are checked against deliveries and discrepancies reported.
*May be required to carry out additional tasks which are appropriate to the post.

Skills & Experience

Must have at least 1 year's direct customer sales experience. Good numeracy and literacy skills. The ability to negotiate with customers. Capable of working on their own and make successful decisions contributing to a sale.
Job Types: Full-time, Permanent

Work Location: In person