Job Description

https://candidates.erecruitsmart.co.uk/5011-showroom-host/centre-support-assistant/receptionist/guildford/job 2023-12-12 10:34:19 2025-09-16 eRecruitsmart Consultants Job Ref 13207
Description
Porsche Retail Group (PRG) have an excellent opportunity for a Showroom Host / Centre Support Assistant to work for one of the world's most iconic brands and join Porsche Centre Guildford.
This role is critical to the customer journey, by ensuring all customer of the Porsche Centre, whether in person, by phone or by email, are provided with an outstanding customer experience. You will act as a brand ambassador, always representing Porsche Retail Group and the Porsche brand.
When you are not hosting customers or responding to incoming phone calls or enquiries, you will also be responsible for supporting the Centre management team and completing generalist administration duties.
If you're currently working as receptionist, ideally withing a franchised automotive dealership, and have a passion for customer care, we'd love to hear from you.
So, what makes life at PRG unique?

• An induction like no other. As part of your welcome, you will enjoy a day at the Porsche Experience Centre, Silverstone, where you drive a selection of Porsches on the track.
• Porsche for a weekend. Once a year, for a special occasion, you will get a choice of a Porsche, at no additional cost to you.
• Every staff member is treated as a brand advocate. You will be able to support events, such as the Porsche GB Carrera Cup.
• Training and Development. Opportunity to be become a Porsche Accredited Parts Advisor

That sounds exciting, but what else?

• This role is a full time opportunity: Monday to Friday 8.00am to 6.00pm
• Up to 30,000 OTE
• 33 days per year, with extra days for long service
• Option of a VW Group Vehicle at preferential leasing rates
• Private Medical Insurance, with the option to add your loved ones
• Dedicated mental health champions
• Employee representative body - your voice at work
• Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products
• Life Assurance
• Income Protection Insurance
• DC Pension Scheme
• Employee Assistance Program - support and advice on issues impacting your wellbeing

And what's it actually like to work at Porsche Centre Guildford?

• Currently under refurbishment to be the biggest centre in Porsche Europe by 2025
• A prime location with a local gym, shops, within a 5 minute walk.
• Free car parking near-by and within walking distance to Guildford mainline train station

And what about you?

• We value attitude over experience and offer a comprehensive training and support programme, as you progress through the Porsche Parts Accreditation programme.
• You will have the opportunity to grow through our leadership development programmes

And finally - who are we?

• Headquartered in Reading alongside Porsche Cars GB Ltd, we are owned wholly by Porsche Germany. We operate five Porsche Centres, two satellite Service Centres and a Trade Parts Distribution Centre in and around London.
• Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.
• You'll find our culture of trust, integrity, and empowerment filters through every channel of our business.
• Our people have passion, thriving on a friendly rivalry that inspires all of us to be better and a genuine desire to go further for our customers and each other.

So, what's next?

• Excited? We'd love to hear from you
• Apply now with a copy of your CV and if selected, a member of the team will contact you for an informal chat
• You'll then meet one of our Management Team so we can ensure the role is right for you
• And don't forget to visit our 'socials', just search 'Porsche Retail Group'.

How to Apply
Please note that eRecruitSmart is advertising the role of Centre Support Assistant / Receptionist on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.
You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.
We look forward to hearing from you!