Job Description

Job Summary

We're building a reliable, friendly, and switched-on team to support QSR's across Cardiff. We're currently looking for SIA Door Supervisors who want to be part of something more meaningful than just a shift.

Whether you're new to the industry or already experienced, you'll receive the support you need to help create a safe, welcoming environment for customers, and staff.

If you want to join a team that takes pride in its work -- we'd love to hear from you.

Responsibilities

Providing excellent customer service Ensuring the safety of all customers and staff. Managing queues effectively, ensuring a smooth flow of patrons entering and exiting. Enforcing venue policies and maintaining order. Dealing with incidents professionally and in line with briefed procedures Logging incidents & accidents using C247
Requirements

Valid Door Supervisor licence ( essential) Previous customer service experience in a similar role ( essential) Strong observational skills with the ability to remain calm under pressure. Excellent verbal communication skills to interact effectively with guests and staff. Ability to work flexible hours, including evenings and weekends as required. 5 years of checkable employment or education history, with references Due to insurance restrictions, you must be over 18 years of age Must be able to make your own way to and from CF10 2BU Must be able to work as part of a team Work Location: In person CF10 2BU (transport not provided ) Shift times: 22:00 - 04:15 Thursday, Friday and Saturday - open to change
Benefits:

Company pension scheme Staff Uniform
If you are dedicated to maintaining safety while providing outstanding customer service, we encourage you to apply for this vital role within our team.

Job Types: 0 hours

Salary:

A minimum hourly rate of 14.50 per hour ( comprising a pay rate of 12.94 and indicative holiday pay of 1.56. Holiday pay is indicative because it is accrued at 12.07% for every hour worked. If you work at a different rate the pay and holiday pay will change accordingly.

Pay: 12.94-14.50 per hour

Expected hours: 2 - 15 per week

Work Location: In person