Job Description

At Punter Southall SIPP our aim is to maintain a high-quality administration service both in the Pension Accumulation and Decumulation phases, delivering exceptional service and support to our clients.


We are seeking a

Section Head

to process all aspect of bespoke SIPP and SSAS administration, in a professional and team orientated manner. You will act as technical support to the team, SIPP and SSAS clients and financial advisers along with having line management responsibilities of a team of administrators of varying grades and levels of experience. This role will also support the CEO with the development of client centric processes and procedures which drive efficiency and consistent high standards of service.

What does the Section head do?

Your responsibilities include but will not be limited to:


Line management responsibilities to a team of administrators, including providing technical support and guidance, perform appraisals and one to ones. Provide individual and team technical and administration training. Assisting the team in providing quality and efficient service to all clients when processing new business and ongoing servicing to deliver fair outcomes Inputting client data into Platinum when setting up new plans or schemes and maintaining the data throughout the lifetime of the lifecycle Setting up of designated bank accounts with Bank of Scotland via the iSite platform Accurate and timely crystallising of pension benefits and making pension commencement lump sum and/or income payments Ability to apply the correct tax codes to income payments being made Recognising the various transitional protections that can apply to a plan and ensuring that the correct Lifetime Allowance is applied when benefits are crystallised, or retrospectively Reporting and arranging settlement of Lifetime Allowance charges via HMRC's online services Creating contributions within Platinum and issuing Contribution Payment Certificates when cleared Processing paperwork in relation to transfers in from both defined benefit and money purchase schemes and applying in-specie transfers in Processing paperwork in relation to cash and in-specie transfers out, ensuring appropriate checks are made of the receiving scheme before assets or cash funds are released Purchasing and selling assets that are as set within the firm's permitted investments list accurately and within the business defined timeframe Creating payments using the Bank of Scotland's iSite and Corporate Online systems

Who are we looking for?

A highly technical individual, with extensive administration experience within the SIPP and/or SSAS industry Previous line management/leadership experience Experience of having worked within an independent trustee environment an advantage Full Microsoft suite experience Familiarisation of Delta's Platinum and Report~Pro, Bank of Scotland's iSite and Corporate Banking, Online platform/banking systems, SharePoint and volume by Watermark Technologies would be beneficial

What's in it for you?

Private Medical Insurance with rewards for yourself with discounted rates for your family members Competitive Company Pension Scheme Life Assurance Scheme Group Income Protection Access to several employee discounted schemes to suit your lifestyle including but not limited to: + Private dental insurance
+ Health Cash Plan
+ Electric Vehicle Salary Sacrifice Scheme
+ Cycle to Work scheme
+ Comprehensive Europe and Worldwide Travel Insurance
+ Gym memberships
+ Access to 24/7 GP service for you and your family
+ 25 days holiday with the option to purchase more

Please note, this position is a full-time hybrid-based role including 3 days at our Edinburgh Office and 2 days working from home.


If you are detail-oriented, organised, and eager to make a difference, we want to hear from you. Apply today and become a key player in our success!


Should you have any questions or wish to see a copy of the full job description, please email hrservicedesk@puntersouthallgroup.com for further information.