Job Description

Site Manager - Anchor Repairs & Property Services

Location: Hybrid working, Seaham, or other Anchor sites across the North East

Reports to: Head of Anchor Repairs & Property Services

Are you ready to lead with purpose and keep our communities thriving? We're looking for a Site Manager to oversee repairs and maintenance at Anchor's sheltered, retirement, and care homes for the over-55s. If you're a problem-solver who loves delivering quality work and making residents smile, this role is your chance to shine.


What's the Role About?


As Site Manager, you'll be the go-to person for coordinating and delivering top-notch repairs across our properties. Working hand-in-hand with the Delivery Manager and Productivity Planner, you'll lead a site team to hit daily targets, ensure safety and quality, and keep everything running like clockwork. From ordering materials to tracking progress, you'll make sure we meet our KPIs, follow regulations, and keep our residents happy.


What You'll Do:


Take charge of daily repair plans, ensuring they're completed safely, efficiently, and to a high standard. Keep health and safety front and centre--managing risks, following regulations, and promoting a safe work environment. Lead with a "can-do" attitude, guiding your team and solving challenges to balance customer needs and resources. Order materials, manage van stock, and make sure your crew has what they need to get the job done. Track progress, update systems in real-time using IT tools, and report to the Head of Anchor Repairs & Property Services. Be the friendly face for residents and stakeholders, delivering great service and building strong relationships. Suggest fresh ideas to improve how we work and mentor teammates to help them grow.

Who We're Looking For:


You're a practical, self-motivated leader with a passion for repairs and customer care. We'd love to see:


Experience in building construction, repairs, or maintenance--enough to know your stuff and get stuck in. A City & Guilds Level 3 NVQ (or equivalent experience); a time-served apprenticeship is a bonus. Essential quals: CSCS card, a valid driving license, and health and safety training (e.g., asbestos awareness, working at height, manual handling). Solid knowledge of health and safety laws and how to apply them. Comfort with tech--think PDAs and IT systems for planning and updates. Great communication skills, a team-player spirit, and a polite, professional vibe.

Why Join Us?


This isn't just a job--it's a chance to make a real difference for our over-55s residents. You'll:


Work in a forward-thinking team that values innovation and collaboration. Play a key role in keeping our properties safe and comfortable. Get support to grow your skills, with training and mentoring opportunities. Enjoy a flexible, modern workplace that champions Anchor's values and culture. Be part of our out-of-hours emergency rota (when needed) to keep things running smoothly.

Why It Matters:

You'll be at the heart of delivering services that residents rely on. Your leadership will drive efficiency, boost satisfaction, and ensure we're making the most of our resources--all while creating social value for the communities we serve.

Ready to Make an Impact?

If you're excited to bring your skills, energy, and ideas to a role that keeps our homes in top shape, we'd love to hear from you. Apply now and let's work together to build a better future for our residents!

Anchor Repairs & Property Services - a great place to work

Anchor is England's largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.


We're not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

Our values

Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs.


Our Anchor values of being

Accountable, Respectful, Courageous

and

Honest

apply to us all, whether you manage colleagues as part of your role or not.


Displaying our values can influence those around us to do the same. We can all be leaders at Anchor and should all be driven by the same customer ethos. Our Anchor Leadership Framework helps align these values with the skills and behaviours we demonstrate.

A rewarding environment

From health and happiness to finance and your career, we'll give you all the support you need.

Health & happiness

Gym, fitness and wellbeing discounts Mental health support Flexible working options Access to online GP appointments

Finance

Pension plan - contribute between 4% and 8% and we'll match it or better Quick and easy pension transfer service Savings and financial advice, loans, free life assurance Discounts on shopping, holidays, phones, technology and more

Career

Ongoing personal and professional development programme Leadership Pathways online learning resources Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste https://anchorbeingwell.co.uk/ into your browser

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.


We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.


We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.