Job Description

Job Purpose:

Working as part of a busy team the site officer performs a range of services in support of activities and events occurring at the College, whether put on by College teaching or operational departments, Dulwich College Enterprises or other third parties. One of the key roles of the Site Officers is to take pride in the buildings of the College and to ensure they are in the best possible condition for use by the College community.

Core Duties and Responsibilities:

1. Gate Site Officer Duties:

Access Control

Monitor and control entry/exit of vehicles, staff, students, visitors, and contractors. Ensure authorised access is allowed onto the premises

Visitor & Delivery Management

Greet and direct visitors courteously while enforcing school security protocols. Check, record, and manage deliveries and contractor equipment. Ensure visitors and contractors are escorted if required.

Safety & Security Monitoring

Remain vigilant at the gate, observing suspicious behaviour or unauthorised attempts to gain access. Conduct routine checks of perimeter gates, fences, and barriers. Respond promptly to alarms, emergencies, or security breaches.

Traffic & Parking Control

Manage vehicle flow during school drop-off and pick-up times.

Direct parking and prevent congestion or unauthorised vehicle access.

Ensure pedestrian and student safety around gate and crossing areas.

Student Safeguarding

Monitor students' safe entry and exit, especially younger pupils. Report any safeguarding concerns immediately to designated school staff.

Communication & Reporting

Maintain constant communication with the main security office. Report daily activities, incidents, or unusual occurrences in writing and verbally. Escalate issues (trespassing, emergencies, safety risks) to senior staff.

Emergency Support

Act as the first response point in case of fire alarms, lockdowns, or medical emergencies. Assist in evacuations and guide emergency services to the correct location.

Professional Conduct

Represent the school with professionalism and courtesy. Maintain a smart appearance and follow uniform standards. Enforce school rules firmly but politely, especially regarding visitor compliance.
2. Patrol the campus and carry out scheduled tasks which may include any or all of the following:

To carry out a range of helpdesk tasks such as moving furniture, undertaking office moves, setting up meeting rooms and distributing supplies To report all Health & Safety and Maintenance issues immediately via the Maintenance Department Helpdesk. In the event that a hazard is identified, to provide means of protection to users of the building until the hazard is dealt with To carry out daily duties in a professional, competent, efficient and friendly manner Following a pre-arranged schedule of fire alarm call point and magnetic door lock tests recording results Patrol to carry out lock-up and unlocking procedures of buildings and gates and to monitor potential security issues To carry out visual checks on building and equipment condition across the site, reporting all findings Carry out regular daily checks of fire alarm call points across the college Act as a fire marshal when required, carrying our weekly checks accordingly Completion of a daily incident report log Regular testing of fire and intruder alarm systems

Additional Duties:

The daily duties will consist of scheduled tasks plus whatever duties are required according to the needs of the College. Flexibility is essential.

To offer a high standard of customer service to colleagues, students, contractors and visitors to the college at all times To carry out any other reasonable tasks or duties requested by a Team Leader, the Security Manager, Head of Facilities or COO To maintain as far as possible a physical and visible presence around the buildings Monitoring and operation of the CCTV, intruder and fire alarm systems on campus Control of site access, which will include a static guard at the Dulwich Common entrance during the main hours of college arrival and departure, banksman for large vehicles on site and general traffic awareness To respond as trained to any alarm activation and/or security incident reporting in full afterwards To ensure that reports of incidents or thefts are reported to the Head of Facilities or their Deputy Any other duties that may reasonably be requested of the post holder
To ensure each morning that all areas of the College are fit for use including but not limited to:

Each day to set up specific rooms, halls or spaces as required for events within or around the College. After such events, to reinstate these or set them up as directed for the next event Opening up classrooms and general use areas Checking for cleanliness, damage or breakages and that all furniture and fittings are serviceable Collecting rubbish and recycling from specific areas and transferring to allocated recycling/refuse area Checking all public areas are clean, presentable and usable by the College and its wider community Redistribution of lost property items To manage the gate, parking and traffic onsite at set times To deal with pupils' belongings left around the buildings according to established procedures To share out duties with colleagues and cover for each other if a member of the team is absent.
Job Type: Full-time

Pay: 15.00 per hour

Expected hours: 37.5 - 40 per week

Benefits:

On-site parking
Language:

English (preferred)
Work Location: In person