Job Description

Job description
Vacancy: Site Supervisor



Closing date: Sunday 2 November 2025



Shortlisting: Monday 3 November 2025



Proposed Interview date: Monday 10 November 2025



Salary: 27,040.03

About

the vacancy:

We are looking to appoint a Site Supervisor to support with providing a safe and secure environment across our 55+ schemes.



Site Supervisors are responsible for the daily running of the facilities including health and safety checks, cleanliness, and minor repairs.



Site Supervisors will undertake necessary compliance checks at each site and maintain accurate associated records. They assist in providing a safe and hygienic environment by maintaining high standards of cleanliness and are responsible for the health and safety of the site and ensuring any concerns are highlighted appropriately to the relevant persons.



Site Supervisors also work with other Hedyn teams and external contractors to facilitate planned maintenance works for communal areas and consult with individual residents where necessary.

Specifically, in the role you will:

Work with a range of external agencies on 55+ scheme specific issues and projects whilst ensuring all services provided by external agencies are delivered in accordance with Hedyn policies and procedures. Work in partnership with other relevant bodies and areas of the association as required to ensure the association's strategic objectives are delivered. Ensure the overall safety and security of 55+ schemes including the operation of fire alarms, community alarms, security lighting, CCTV, communal entrances, and access points. Comply with safety procedures regarding the recording details of any incidents, accidents, and any other relevant information. Ensure the safe use and storage of equipment, chemicals, and materials on site, including maintaining an inventory to ensure that appropriate levels of stock are maintained. Undertake communal cleaning, litter picking, waste removal and window cleaning services as required. Conduct appropriate low-level repairs in/around the communal areas and work within resident properties where residents are unable to conduct the works themselves. Be the responsible key holder for the 55+ scheme. Perform some external soft landscaping including removal of weeds and overgrowth, grass cutting and general grounds maintenance. Conduct gritting, salt spreading and snow clearance at the 55+ schemes as required. Responsible for the administration, income collection and room set up for all services, events or Health & Wellbeing activities organised at the 55+ schemes. Respond appropriately to any emergency situations that arise whilst on site and report any safeguarding concerns in line with procedures. Identify residents with additional support needs and where appropriate signpost to other appropriate services including Social Services and other Health & Wellbeing agencies. Undertake settling in services with new residents, to familiarise with site facilities and to ensure they know how to operate all the equipment in their homes. Identify, collect/arrange collection for all monies to be banked at the 55+ scheme. Collect, record, and monitor relevant performance information. To undertake 55+ scheme audits to identify a replacement programme for all communal items. To conduct the installation of Telecare equipment and be responsible for maintaining equipment on site and within the community. Management of guest flat (where applicable) managing bookings, taking payments, releasing/collection of keys, preparing for use, cleaning following use. Working with Hedyn teams should the guest flat be required for emergency use e.g., decants Monitoring quality of work undertaken on site e.g., cleaning, grounds maintenance, caretakers etc. reporting/escalating any concerns over performance to relevant persons. Provide cover for other 55+ schemes and attend resident events as required. To help with the marketing of empty properties, conducting accompanied viewings for prospective residents as required. To conduct end of tenancy inspections with residents giving appropriate information and advice. To contribute to combating anti-social behaviour by recording and reporting any incidents to housing management staff, relevant agencies, and the Police. Demonstrate that services are client-driven by adhering to our customer services standards. Promote "Our approach to resident engagement" to residents, stakeholders, and partners to involve a cross-section of residents in opportunities to improve and develop services and enhance communities.




(Please refer to the attached role profile for more information.)





For further information about the role, please contact recruitment@hedyn.wales

Application Process:

We require an application form to be completed for every role.



We do not require recruitment agency support at this time - all speculative CV's will be treated as a direct application.

Your Hedyn, our comprehensive benefits package:

We believe Hedyn is a great place to work and it's important to us that our people feel the same way.



As well as offering varied and fulfilling careers, we want every colleague to feel appreciated. That means having the best possible benefits package, the flexibility to maintain a great work-life balance and the opportunity to achieve your full potential.

Enhanced Pension Scheme:

We offer an attractive pension scheme with generous employer contributions.

Enhanced Annual Leave:

You'll start on 25 days annual leave (+ Bank Holidays) which would increase to 30 days following 3 years' service.

Agile Working Policy (dependent on role):

Hedyn work with the philosophy that 'work is something you do rather than somewhere you go.'

Health and Wellbeing:

We have many health and wellbeing policies and initiatives such as Cycle to Work and Enhanced Maternity/Paternity/Adoption.

Development:

We offer many professional and personal development options such as paying for professional membership, sponsored study opportunities and career progression and development.



We want you to be at your very best. Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application.



If you are looking for your next career challenge, seeking responsibility, and are passionate about delivering the best possible service, we'd love to hear from you.