Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Small Works Coordinator

Based Derby

Hours:

40hrs (Mon-Friday)

What this job involves:

As a Small Works Coordinator at JLL, you'll serve as the vital link between our client Rolls-Royce and project execution, coordinating small-scale construction, maintenance and improvement projects across their real estate portfolio from conception to completion. This role empowers you to thrive by preparing project timelines, coordinating with internal Small Works Managers, contractors and suppliers, and ensuring seamless delivery of facility improvements and minor works. You'll be instrumental in shaping a brighter way for our prestigious client by maintaining their operational environments while building strong relationships across diverse stakeholder groups. Working within JLL's culture of collaboration, you'll partner with facilities teams, property management personnel, and external contractors to deliver innovative solutions that exceed expectations and support their critical engineering and manufacturing operations.

What your day-to-day will look like:

Responsible for the execution of end-to-end work order management, including the co-ordination of planned and reactive services, detailed control of work liaising with other JLL departments and our supply chain.

To accurately record all information necessary to resolve service requests, incidents, and complaints, including accurate classification to enable trend analysis.

To monitor, action and escalate work orders and incidents as appropriate to achieve agreed service levels and to keep customers informed of status and progress of resolution.

Serve as primary point of contact for small works requests

Communicate project status, timelines, and any issues to stakeholders

Coordinate multiple small works projects (typically under $50,000) simultaneously in conjunction with others ensuring timely completion and quality standards

Monitor project progress and ensure adherence to timelines and processes

Ensure high levels of client satisfaction throughout project delivery

Assist the Small Works Lead and Small Works Managers to deliver projects on time and in the most efficient way possible

Manage permits and regulatory approvals as required

Purchase order creation and service delivery management as directed by the project managers

Assist with the development of project schedules, quotations, and resource allocation plans as directed by the Small Works Managers and Small Works Lead

To develop and maintain a good understanding of the core Corrigo application, mobile and scheduling systems, the facilities management services provided to clients, client systems and all relevant processes and procedures.

To identify and apply opportunities to develop and improve skills, seeking assistance to acquire new skills.

Prepare and maintain detailed project documentation, including works orders, progress reports, and final completion records

Communicate regularly with Rolls-Royce stakeholders and JLL teams, providing updates on project status and addressing any concerns or modifications

Required qualifications/experience:

Experience in project coordination, construction management, administration/ work order / scheduling or facilities maintenance within the UK o Strong organisational skills o Excellent written and verbal communication skills with experience interfacing with clients and contractors o Ability to stay calm in a high paced environment o Experience in commercial real estate or property management preferred o Proficient in Microsoft Office Suite, spreadsheets and databases



At JLL, we support each other's wellbeing and champion inclusivity and belonging across teams. What sets JLL apart is our culture of collaboration, locally and across the UK. We are collectively shaping a brighter way for our clients, ourselves, and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. Join us and help build a career that offers both challenge and reward in equal measure within the UK's leading commercial property services firm.

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If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.