Job Description

? Join the Squad. Shape the Story. Become West Ham's Next Social Media Executive!
Location: London Stadium, Queen Elizabeth Olympic Park
Contract: Permanent
Hours: Full-time (Evenings, weekends & matchdays included)
Salary: Competitive
?? The Role:
At West Ham United, we're writing the next chapter of our story -- and we want you behind the camera, behind the screens, and behind the moments that millions of fans love.
Based at London Stadium, our Content Team sits at the heart of the Club's storytelling, producing high-quality, engaging content that reaches millions of fans worldwide. We're now looking for a Social Media Executive to help execute content strategy, working to develop bold and exciting content within the Social Team
If you live for matchdays, love storytelling, and know exactly how to make fans double-tap, share, and shout "Yessss!" at their phones -- this is your role.
? What You'll Do (aka Your Matchday Duties):
Content Creation and Production
Capture and produce high-quality video and photo content for use across all platforms (Instagram, TikTok, X/Twitter, YouTube, Facebook,
Snapchat, WhatsApp Channels).
Edit short-form and long-form videos optimised for individual platforms, ensuring best practices and trends are applied.
Create social-first content including behind-the-scenes clips, matchday videos and fan-focused content
Work with designers, photographers, and videographers to ensure assets meet brand and creative standards.
Support ideation and development of creative concepts under the guidance of the Senior Social Media Producer.
Own the matchday moment:

• Help deliver live coverage for the Men's, Women's and Academy teams.
• Film pitch side, tunnel, training sessions, fan moments and all the drama in between.
• Attend training sessions, retail and commercial shoots, community activations, and organic content capture days to gather impactful content.

Publishing and Platform Execution:
Assist in scheduling and posting content across channels using approved workflows.
Adapt content for platform-specific formats, trends, and audiences.
Ensure all captions, copy, and assets are accurate, compelling, and aligned with Club tone.
Support rapid publishing during football news cycles, ensuring timely, reactive content.
Monitor performance of published content using native platform analytics and reporting tools, sharing learnings and insights with the Senior Social
Media Producer to refine creative approaches.
Stay up to date with social trends, platform updates, football culture, and digital storytelling techniques.
? What You Bring to the Team:

• Strong video editing skills & confidence filming on mobile
• Solid Adobe Premiere and Photoshop experience
• A deep understanding of social platforms, trends & algorithms
• Excellent copywriting skills
• Ability to thrive in fast-paced, time-sensitive football environments
• Willingness to travel for events, matchdays & content capture
• Passion for storytelling -- and football, of course

? Ready to Kick Off Your Career at West Ham?
If you're creative, driven, football-obsessed, and ready to help shape the Club's digital future, we'd love to hear from you.
Safeguarding Commitment
We're committed to safer recruitment and safeguarding children and adults at risk. This role is subject to enhanced DBS checks.
Benefits on offer (may vary based on contract type and location)

• 25 days annual leave plus your birthday off
• Pension and life insurance
• Healthcare cash scheme
• Travel season ticket loan
• Cycle to work scheme
• Priority access to apply for match tickets
• Discounted season tickets
• Staff discounts in the club store, cafe and our official partners products and services
• Discounted gym membership and onsite fitness room facilities
• Family friendly leave policies
• Company Social events

EDI Statement

• The successful candidate must demonstrate a strong commitment to equity, diversity, and inclusion, aligning with the organisation's business and tactical approach to eliminating barriers and addressing inequity. You agree to actively contribute to creating a discrimination-free and inclusive environment, ensuring equitable access to opportunities and benefits, while fostering a culture of dignity and respect that enables everyone to perform and achieve their potential.

• Candidates must demonstrate their capability and willingness to uphold best practices and procedures, promoting lasting positive change while eliminating biases and barriers to attracting, achieving, and supporting talent from all communities, regardless of background, circumstances, or protected characteristics.

Safeguarding

• The successful candidate must demonstrate a commitment to the safety and welfare of children, young people, and adults at risk of harm across all stakeholders. Everyone, including third parties who work with the Club or the West Ham Foundation, is responsible for ensuring the safety and well-being of vulnerable individuals. Successful candidates must undergo essential background checks before starting their employment, which may include screening of social media. The type of DBS check required will depend on the responsibilities of the position and may be basic, standard, or enhanced.

• The successful candidate agrees to proactively identify and respond appropriately to any concerns, and follow the Club's Safeguarding reporting procedures to report allegations of abuse, poor practice, or anything that may impact the welfare of a child, young person, or adult at risk without delay, within 24 hours, or as otherwise directed by the Club's or the West Ham Foundation Safeguarding Team.

Applications:
? To apply, please submit your application via our careers portal: https://www.careers.whufc.com
? Deadline: 5pm Friday 2nd January 2026
? Please note: Due to the high volume of applications expected, only shortlisted candidates will be contacted.

Skills Required