Job Description

Are you eager to learn and grow and have social media management experience?
London Business School are thrilled to be recruiting for a dynamic and collaborative Social Media Manager to join Brand and Marketing on a 12-month maternity cover basis.
You will lead the scheduling and delivery of premium, social-first content across LinkedIn, Twitter, Facebook and Instagram. This will entail working closely with our various marketing and communications teams (Degree Education, Executive Education, PR, Events, Thought Leadership) to help them articulate their needs, shape social briefs, understand social best practice and deliver their KPIs.
You will be expected to write social post copy and help to shape creative inputs (design, photography and video) to a consistently high standard that raises the bar in the higher education sector and beyond, and undertake daily community management activities to nurture relationships with our social followers.
Please note, this is a 12-month maternity cover from September 2025 - September 2026.
Main Responsibilities

• Content creation: copywriting, copy editing, advising on creative briefs
• Content delivery: partner with the content managers to ensure that social creative assets are optimised for social channels and on-brand both in terms of creative execution and tone of voice
• Community management: closely monitoring School social channels; responding appropriately to comments and questions, sharing others' content and encouraging conversation with followers
• Boosting: while we have a dedicated team for paid social campaigns, this role supports on organic social boosting where required
• Performance reporting: identifying, downloading and filtering the most appropriate data from native or other platforms and assisting the Head of Social in performance analysis, report narrative and learnings / recommendations for future activity
• Social trends: keeping up-to-date with social / digital media trends and ensuring that these are used to inform our social practices and content outputs

Who we are looking for

• Experience managing social media accounts / channels with diverse B2B / B2C audiences
• A deep understanding of key social media channels, the role they play in the marketing mix and the ways in which they are used
• A thorough working knowledge of paid social media
• A thorough working knowledge of social media analytics, for example LinkedIn Analytics
• Experience with a social media management platform such as Hootsuite, Buffer, Falcon or Sprout
• The ability to prioritise tasks, manage deadlines, adapt to changing priorities, and balance short-term needs with long-term strategies in a fast-paced environment
• Excellent written English and the ability to adapt tone to suit audience and channel
• Strong communications skills and the ability to develop and manage multiple harmonious working relationships

Why London Business School
London Business School; a global and vibrant business community based in two of the world's most dynamic cities, London and Dubai. It's where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.
What you can expect from us

• Generous annual leave of 27 days plus extra between Christmas and New Year
• Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution)
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill.

At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community.
For this role specifically, you will be expected to be on campus 2 days per week.
We operate with 'core hours' - 10:00-15:00 - to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work
Our commitment to driving inclusion and belonging
We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.
Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying
Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.
Closing date: 24th July 2025
London Business School