Job Description

37 hours per week
An exciting opportunity has arisen to develop a career in Social Care administration. We currently have a vacancy for a Social Work Support Officer, working within Childrens Social Care services in Bridgend. You would provide a range of administrative support functions working closely with Social Workers within Children\xe2\x80\x99s Services. You will assist Social Workers to manage their caseloads, with the aim to reduce office based Social Worker administration time.
As a Social Work Support Officer, you will assist a small team of Social Workers on a daily basis. Your role will be to proactively assist the Social Workers to manage their caseloads, whilst the Social Workers retain overall responsibility. You will work with the Social Worker and in line with agreed departmental standards and procedures, aiming to relieve the Social Worker of some basic admin tasks.
You will be confident and pro-active, not afraid to use your initiative, with excellent organisation and communication skills. In addition the role also requires good analytical skills, self-motivation and good multi-tasking skills.
Duties will include organising and co-ordinating diaries, communicating with clients and professionals (verbally and in writing), proactively arranging and supporting sensitive meetings, recording information on client records, updating chronologies, track and monitor caseload information and extracting information from various sources.
Experience of minute taking or a willingness to learn this skill is required.
The ability to greet customers through the medium of Welsh is a requirement for this post.
Protecting children, young people or adults at risk is a core responsibility of all council employees.

Closing date: 4 October 2023
Shortlisting date: 5 October 2023
Interview date: 20 October 2023

Bridgend County Borough Council