Job Description

An opportunity has arisen for an experienced manager to join our team at Play Planet!

Dunfermline's favourite play centres has opened a new venue in Hamilton - Play Planet Hamilton! We are looking for a fun-loving, hard-working manager to work under our area manager & make sure our Hamilton venue is every bit as great as our Dunfermline sites!

This role is an exciting opportunity to be part of the opening team of a brand new venue! You will assist in getting the centre ready to open & help your team navigate the opening!

As manager with Play Planet, you will:

Lead & manage a team of soft play assistants and supervisors day-to-day to ensure a great experience for every customer. Get stuck in with daily operations - providing great customer service, ensuring high standards in every area of the centre. This is definitely not an office-based role, you will be on your feet most of the day! Manage staff performance and provide staff training to both new and existing staff. Create rotas & process payroll Assist with managing our social media pages/responding to customer enquiries. Answer customer queries through email and phone. Monitor Health and Safety - be responsible for the safety of all guests & staff whilst on shift - Identifying risks & updating risk assessments where necessary. Place orders and liase with various suppliers to resolve issues/ set up new accounts.
This list is not exhaustive - the right person for this role will be dynamic and willing to adapt and learn!

The ideal candidate will:

Have at least 1 years assistant manager/duty manager experience in a similar setting (Leisure/hospitality - required) Have experience of managing a team of at least 6 staff members (required) Have relevant experience in hospitality or leisure (desired) Be confident, capable and able to take initiative. Be positive, friendly and have a passion for customer service. Be well organised and be able to work efficiently. Be self-motivated & hardworking.
If you think you are the right person for the job, get in touch now!

Job Types: Full-time, Permanent

Pay: 24,500.00-26,000.00 per year

Benefits:

Employee discount
Application question(s):

Can you work Saturday's and Sunday's?
Experience:

Management: 1 year (required)
Work Location: In person