Job Description

Our extensive range of facilities promises endless fun and excitement for your little ones, ensuring smiles all around! From four towering slides to a dedicated toddler area, complete with a gentle slide and engaging activities, our play space offers something for every age and interest. At the heart of our business are our people. We are an expanding business which offers strong development opportunities and career paths for the right individuals looking to join us.

Due to significant growth, we are hiring an experienced and energetic Soft Play Supervisor with proven leadership skills to join our fantastic team.

This is a

full time

position offering an excellent basic salary.

Rascal Ranch is open Mon-Sunday 10:00-18:00, Hours of work will be full time and will include weekend`s and the occasional evening. We do not require you to work split shifts.

We are hiring an experienced and energetic Supervisor with proven leadership skills to join our fantastic team.

Within the Rascal Ranch Cafe all our food is made to order, we offer a range of cooked sandwiches, hot food and daily specials to run alongside our menu.

We want to hear from you if you can bring ideas, leadership, creativity, enthusiasm and energy to our already lively and busy Cafe and soft play.

The role requires you to take responsibility for the front of house at all times in line with the company guidelines. This includes managing our team in the indoor soft play area and children's party's.

If you are looking for a new exciting challenge we welcome your application!

The role requires you to supervise the running of the soft play area, which can be anything from checking our guests in, taking orders on the till, preparing and running coffee and drinks to tables, helping host children's parties, to cleaning the play frame itself. There may also be times where you are required to help our team in the cafe.

Job role is as follows:

-Keep a log of any health and safety incidents and near misses in the soft play/kitchen.

-Create a weekly or bi-weekly schedule for employees, bearing in mind holidays and times of high volume for the business

-Ensuring the safe operation of the site through compliance management and accurate reporting.

-Implementing health and safety procedures and ensuring safety at all times carrying out risk assessments.

-Maintaining very high standards of cleanliness and hygiene by conducting walkarounds of the building, creating cleaning lists and ensuring staff are compliant with the completion of daily duties.

-Overseeing weekly stock inventories and passing on to appropriate management to ensure adequate stock levels are maintained.

-Creating a fun, welcoming environment for all customers, both on the sales floor and through the hosting of parties.

-Monitor and supervise the timely arrival of scheduled employees, with aware of unforeseen challenges such as scheduling

-Train and encourage employees on an on-going basis to ensure a great experience for all customers.

-Team development and promotion of a positive work environment/positive culture.

-Attend leadership meetings, training sessions and development workshops as required by the business.

-Maintain scheduling for the open and closure of the building, ensuring there is cover when necessary.

- Ensure proper approval for customer discounts, returns and exchanges while providing customer satisfaction and positive interaction with the company

- Quick and efficient response to any incidents of a critical nature or emergency.

- Financially looking at ways to help the business and reduce overheads.

- Managing the team efficiently

-Maintain high food safety and hygiene standards at all times in accordance with company policies and local regulations.

-Ensure the kitchen is clean, organized, and sanitary before, during, and after service.

-Follow all food handling, storage, preparation, and temperature control procedures.

-Adhere strictly to cleaning schedules, including workstations, equipment, and storage areas.

-Maintain personal hygiene, including proper uniform, handwashing, and grooming standards.

-Report any food safety concerns, equipment issues, or hygiene risks to management immediately.

-Follow management instructions and maintain professional kitchen conduct at all times.

-Support the team in maintaining a safe, compliant, and efficient kitchen environment.

If you believe you have what we are looking for then please apply today!

Job Types: Full-time, Part-time, Permanent

Pay: 12.00-14.00 per hour

Benefits:

Company events Discounted or free food On-site parking
Ability to commute/relocate:

Market Harborough LE16 7PS: reliably commute or plan to relocate before starting work (preferred)
Experience:

Management/Supervisor: 1 year (preferred)
Work Location: In person