Job Description

About The Role

As a Software Engineer in Test (SET), you will be responsible for developing and maintaining automated test scripts using industry-standard testing tools and frameworks. These scripts will validate software functionality, performance, and security. This will cover front end testing using tools like Cypress or Playwright and backend testing with SOAPUi or similar.


Ensuring the observability and reliability of the product is another key responsibility. You will utilize tools like Dynatrace, Splunk, and OpsGenie to achieve this. This role requires the SET to become the custodian of all thing's quality for their team.


Additionally, you may conduct exploratory testing sessions to uncover defects, usability issues, and edge cases that may not be covered by automated or scripted tests. The SET will also ensure CFT and Performance testing activity is carried out, the output is reviewed and remediation of issues is in put place.


You will work within a product team collaborating to deliver and maintain a high-quality product. Participating in requirements reviews, design discussions, and planning sessions to provide input on testability and quality considerations is also expected.

Analysing test results to identify trends, patterns, and areas for improvement in the software development process is crucial. You will work closely with the Automation team to enhance and optimize test automation frameworks and test coverage. Advocating for quality assurance best practices, including test-driven development, continuous integration, and agile testing methodologies, is also part of your role.


You will be responsible for maintaining a reliable suite of test cases and testing processes, that remain suitable for our products as our teams adapt to new ways of working.



You will stay updated on industry trends and emerging technologies to identify opportunities for automation and innovation across the whole SDLC.

About You

You will have a background in wider quality/testing activity. You will some automation skills in either front or back-end testing. The successful candidate will have a strong desire to progress their team and themselves by establishing new skills and ways of working.
You have a proven interest in delivering and maintaining automation tests You can take the lead and show enthusiasm for tackling challenges You have a passion for solving technical challenges You can demonstrate strategic thinking and planning You will bring your strong analytical skills and technical aptitude to the table You enjoy keeping up with the latest technologies and trends in the test automation space and in the wider software development industry You possess excellent problem-solving skills and can think critically You have effective communication skills and can manage a diverse range of stakeholders You have strong organisational skills and can juggle multiple test activities simultaneously with a focus on efficiency and effectiveness You exercise both influencing and negotiating skills in a personable and professional manner; collaboration is at the heart of what we do You are passionate about developing yourself and your peers

Minimum criteria

Experience as an automation or quality engineer within delivery teams In-depth knowledge of testing principles, methodologies and best practices Practical knowledge of either Cypress or Playwright, or a strong desire to gain this Ideally some knowledge of API testing tools, e.g. SOAPUi or Postman and a desire to improve this You may have related skills in software engineering, e.g. Javascript, Java or SQL, monitoring and analytics Ability to analyse requirements, user stories, and acceptance criteria to derive test scenarios and test cases Excellent stakeholder management and collaboration skills Excellent communication, interpersonal, presentation and facilitation skills Excellent judgement, decision-making & influencing skills Innovative and solution-focused with strong problem-solving and analytical skills Experience of working alongside delivery partner leads and third parties

About The Company

Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 860,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.



Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:


We find solutions We drive change We care

We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.



As a Motability Operations team member, the benefits you can expect are:


Competitive reward package including an annual discretionary bonus 15% non-contributory pension (9% non-contributory pension during probation period) 28 days annual leave with option to purchase and sell days Free fresh fruit and snacks in the office 1 day for volunteering Funded Private Medical Insurance cover Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme Life assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial help Funded health screening for over 50s Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans Employee Discount Scheme with an app to save on the go Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees Generous family leave policies

At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they're rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.



We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.