Job Description

TL;DRWe are looking for a software engineering manager who is passionate about growing and enabling teams to build high-availability solutions for our global user base. As a Software Engineering Manager, you will be a self-motivated technical leader, responsible for the success of your teams, partnering with your group's product and design leaders on strategic direction and delivery. You will build trust and empathy with your teams, caring deeply about our customers and business needs, fostering a team culture that encourages autonomy, prioritising people and product over process.About UsAt Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice.
Wexe2x80x99re innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world-class SaaS products.Culture matters to us. Celebrated as one of the xe2x80x98Sunday Times UK's Best Places to Workxe2x80x99 companies, our culture as an inclusive and forward-thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for everyone.Product Development CultureWe are problem solvers, not ticket takers.
We champion creative problem-solving and value autonomy, trust, and impactful outcomes over rigid processes. Delivering improvements rapidly, we engage in iterative 6-week cycles, addressing user needs and enabling technical innovation - balancing technical debt, bugs, and team growth. We are a continuous delivery focused group, shipping changes to production 150+ times per month.At our core is the customer. Every solution we deliver is crafted with customer success in mind, building relationships that go beyond transactions and ensuring that as team members, we all prioritise customer success in every aspect of our work. We build software that delivers value for our users and resist the urge to over-engineer our solutions. We let our users and the data tell us where we go nextYou can learn more about our engineering culture manifestoOur Tech & Tools

• Ruby, Ruby on Rails, Ember.js, TailwindCSS
• NodeJS, TypeScript, Angular, TailwindCSS
• PostgresSQL, Redis, dynamoDB
• Puma, Sidekiq
• AWS (+ serverless), MS Azure
• GitHub, AzureDevOps, New Relic, InsightHub, Jira, Slite, Slack

About You

• You're a self-starter, great communicator and know how to be successful within a small, but impactful, cross-functional management team
• You know how to strike the right balance between short term gains and long term sustainability, understanding that without happy users, there is no long term to support.
• You know how to build environments that enable engineers to thrive, prioritising product over process.
• You'll be an advocate for the benefits of AI, understand how it can enable improved engineering productivity and how it can be leveraged to provide great solutions for our customers.
• You once prospered as a hands-on engineer, you now find fulfilment in organisational design, aiding people, shaping processes, contributing to software architecture, and achieving outcomes through collaboration.
• You have a learning and growth mindset. You are comfortable when moving quickly, experimenting and helping teams learn and grow from their experiences.
• You understand the benefits of continuous delivery engineering workflows and how to set your teams up to succeed in this environment
• You are comfortable with change and adapt to evolving circumstances. Wexe2x80x99re growing the team, and we want you to grow with us on that journey.
• You have a bias for action. You're not afraid to make difficult decisions to unblock teams.
• You understand that shipping and iterating on feedback gives our teams the best chance to succeed.
• You hold a high performance bar for your teams, stay connected to the details and ensure to validate assumptions before jumping to conclusions.

What You'll DoOur Engineering Managers working on Dentally are product and technology leaders, deciding how their group of teams run and are responsible for the success of their teams.

• Using your strong technical leadership experience to set direction for teams to deliver against ambitious global objectives.
• Partnering with your group's Product and Design leaders to solve challenging customer problems - influencing the what and why, not just the how.
• Leading the recruitment and retention of Team Leads and engineers to create a talent dense, high performing engineering department capable of executing against global commitments
• Maturing a developer experience that removes workflow friction and enables our talented engineers to practice continuous delivery at scale
• Ensuring your products are secure, compliant and reliable for our global user base.
• Collaborating with senior engineering leaders across vision and strategy for your workstream and products
• Inspiring, motivating and coaching to enable the continuous development of your team leaders and their teams
• Developing relationships and working across the business to influence others in aiming for the best user experience possible
• Partnering with peers across the organization to advance our software development and delivery infrastructure. Our continued growth often stretches the capabilities of our internal platform and tools.

What You'll Bring With YouYour Technical skills

• Evidencable experience and impact in an engineering leadership position
• Evidencable experience partnering with product and design leaders to delivery against strategic objectives
• Evidencable experience with AI-based engineering productivity tooling such as Github copilot, Gitlab Duo, Cursor
• Senior-level full stack engineer experience developing RoR SaaS applications
• Experience working with Single Page Applications and Javascript frameworks such as React, Angular, Vue.js or (preferably) Ember.js
• Experience with prompt engineering and working with LLMs to craft solutions
• Experience working with database technologies such as Postgres or SQL Server
• A robust knowledge of building and working with RESTful APIs
• Experience integrating with internal and third-party services
• A knowledge of cloud computing platforms such as Amazon Web Services, Heroku, Azure
• Desirable: Knowledge of data migration and ETL practices

It's not expected that any single candidate would have expertise across all of these areas - we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.Your personal attributes

• Great communication and collaboration skills working with other engineers, product managers, and business stakeholders
• Able to lead and influence across a remote work environment
• Independent, proactive, and able to deliver on commitments with minimal guidance
• Empathetic and authentic
• Inquisitive and interested
• Driven
• Self-motivated and diligent
• Optimistic and courageous

Our ValuesCommunity: Each person is as important as the next > Open communication > Diversity & inclusion
Caring: Corporate citizenship > Shared success
Career: Ethics > Recognise creativity & encourage > People are our greatest assetOur recruiting processWe try to make our process as simple as possible whilst giving you and us opportunities to learn about each other. * Recruiter screening call

• 20 minutes completing personality and cognitive quiz
• Chat with the Head of Software Engineering to review role and culture alignment
• Interview with the Engineering Leadership Group

After this, we aim to decide within 24 hoursWe are a leading provider of dental technology solutions, and we are committed to developing innovative products and services that help dental professionals deliver the best possible care to their patients.If you are passionate about dental technology and want to be part of a team that is making a difference, then Henry Schein One is the place for you. We offer a variety of career opportunities, from software development to customer support. We are always looking for talented and motivated individuals to join our team.Together, we can change the future of dental care.Here are some of the ways we are changing the future of dental technology:

• We are developing cloud-based practice management software that makes it easier for dental professionals to manage their practices.
• We are developing artificial intelligence-powered tools that help dentists diagnose and treat dental conditions more accurately.
• We are developing teledentistry solutions that make it possible for dentists to provide care to patients in remote areas.
• We are developing virtual reality and augmented reality tools that help dentists train and educate their patients.

We are just getting started. We are committed to changing the future of dental care, and we need your help. Join us and be part of the team that is making a difference.

Henry Schein One