Job Description

Location:

Exeter region (hybrid working)

Salary:

Up to 40K

Employment:

Permanent, full-time

Company stage:

Scaling, product-focused SaaS business

Overview

We're supporting a growing SaaS company as they make a key hire to strengthen the reliability and consistency of their platform.

This is their first dedicated QA hire - a pivotal role for someone who wants to take ownership of quality, introduce best practice, and influence how software is built as the company continues to grow.

Rather than stepping into a pre-defined testing function, you'll be trusted to design it, evolve it, and embed it into day-to-day product and engineering workflows.

Why this hire is important

As customer usage increases and the product surface expands, quality, stability, and user experience are becoming business-critical.

This role exists to ensure that:

Issues are caught earlier Releases are predictable and reliable Quality is shared responsibility, not an afterthought
You'll act as the internal authority on testing and quality, working alongside product and engineering to raise standards across the board.

What you'll be responsible for

Creating and evolving a testing approach that supports a growing SaaS product Introducing and maintaining automated testing for core functionality, APIs, and integrations Running hands-on manual testing where automation isn't appropriate Owning defect management - from discovery through to resolution Working closely with developers and product to clarify requirements and acceptance criteria Helping teams think about quality earlier in the development lifecycle Tracking and communicating quality-related insights and trends
This role gives you long-term influence - the processes you introduce will shape how the product is delivered going forward.

The team currently uses modern web testing tools, with scope to introduce or refine frameworks such as Cypress, Playwright, or Selenium.

What makes this role interesting (and challenging)

You'll be building a QA function rather than inheriting one There's a constant need to balance speed of delivery with robustness You'll be influencing engineers, product managers, and stakeholders - not just executing tests Autonomy is high; success depends on judgement and initiative.

About you

This role will suit someone who:

Has solid commercial experience in software quality assurance Is comfortable across manual and automated testing Has worked with modern web testing frameworks Takes pride in detail, structure, and clarity Is proactive, organised, and confident working independently Communicates well with both technical and non-technical colleagues

Useful, but not essential:

Experience setting up QA processes or functions Testing React-based applications Exposure to CI/CD pipelines Basic coding or scripting knowledge Agile / product-led team experience
Job Types: Full-time, Permanent

Pay: 30,000.00-40,000.00 per year

Work Location: Hybrid remote in Exminster