Job Description

Department:

Engineering

Reports To:

Test Lead

Work Location:

Chorley - Hybrid

Hours of Work:

37.5

Position Type:

Full-Time

Rate Type:

Salary

Grade:

4

SUMMARY

We are an innovative and market-leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients.

With this role you will be working on our CRM & Billing solution which features a customer-driven proactive roadmap that

introduces innovation for the billing of new digital energy services across the utilities market.

We operate a Hybrid working policy so you will be able to flex between working in the office and your home location to carry out this role, however during your initial training period the need to be in office with other team members will be essential. Our UK office is based in Chorley, which is where you will be based.

While this position is full-time, we are open to discussing flexible working patterns that accommodate individual needs. If you require flexibility in your work schedule, please let us know during the application process, and we will do our best to accommodate your needs.

POSITION RESPONSIBILITES

As a Software Test Analyst at ESG you will:

Analyse and review project and product documentation to ensure thorough understanding of the business and technical requirements

Analyse and understand new and existing software components and requirements

Identify and define testable requirements from documented and undocumented sources

Create, implement, and review test plans, scripts, and test completion documentation

Link Test Requirements to Test Cases, ensuring 100% coverage of planned testing

Define, generate, and load test data

Peer review of colleague's test artefacts

Test Case Execution results recording

Identify, log, and monitor defects using the company's Defect Management Tool, Jira

Define and seek to ensure all Test Completion criteria has been met

Analyse test results by working with the Business Analysts and Developers to identify and resolve issues

Set up and configure test environments in readiness for test activity and maintenance of the integrity of the environment during execution

Mentor Junior Test Analysts and new members of the Test Team

Continually develop relevant industry knowledge

Where required, provide customer support for installed ESG products by identifying, diagnosing, and providing a resolution

Ensure that queries raised by customers are resolved in a timely and satisfactory manner

Actively participate in Agile ceremonies:

daily stand-up, demo, retrospective

Understand the importance of change control and work within a formal change control system

Maintain rigorous compliance with project deliverables and industry standards

Contribute to the planning process by providing estimates of testing effort and elapsed time for assigned work; to advise of any deviations from the plan.?

ABOUT YOU

You must have:

A minimum of 2 years' Software Testing experience in a software or support environment

ISTQB Foundation Certificate in Software Testing (essential)

An understanding of or have worked with XML data files

Experience of API testing

Experience working in the Energy Industry

Proven ability to interpret requirements

Experience in the creation and execution of SQL queries

Excellent written and oral communications

A strong desire to build on industry knowledge and willingness to attend internal training courses / workshops

Excellent problem-solving skills

Good inter-personal skills

The ability to work well within a cross-functional team and coach other members of the team

The ability to manage own workload to ensure objectives and tasks are always delivered in time and to cost

Passion for delivering quality to our customers

Willingness to undergo BS7858 screening. Desirable:

Knowledge or Experience of working with Billing & Payments

Experience of working in an Agile software development environment

Knowledge and experience in Test Automation

Knowledge of or has worked with Atlassian (Confluence and Jira) You will be:

A self-starter and show initiative

Able to project a professional image

Articulate and diplomatic

Able to work effectively under pressure

Able to focus on both detail and accuracy

Able to demonstrate ESGs key values of

Excellence:

be accountable to deliver our best

Passion:

show how much we care each day

Integrity:

do the right thing when no one is looking

Collaboration:

work together to succeed together We welcome diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. ISO AWARENESS

Follow IMS Policies

Reporting of Incidents

ISO Responsibilities

ISO Staff Awareness

For more information on how we process your information please see our privacy notice which can be found on our website https://esgglobal.com/privacy-policy/