Pulsar is a trailblazing ServiceNow partner in the UK, committed to delivering unparalleled client experiences. As a boutique consultancy, our goal is to facilitate transformative success and swift value realization for our clients through the ServiceNow platform, augmented by the latest in AI technology.
We believe that our business is our people, and our people are the business. Our culture reflects our passion for individual development and progression, rewarding work and that everyone has a voice - no idea is ever a bad one.
Role Overview
As a
Solution Architect of GRC/ Risk
, you will lead the design, architecture, and implementation of ServiceNow GRC (Governance, Risk, and Compliance) and IRM (Integrated Risk Management) solutions. You'll work closely with cross-functional teams to transform business needs into scalable, secure, and efficient ServiceNow solutions aligned with best practices and regulatory frameworks.
This role is ideal for someone with deep ServiceNow platform knowledge and a strong understanding of enterprise risk, compliance, and audit processes.
Your specific responsibilities will include:
Lead the
end-to-end architecture and design
of ServiceNow GRC/Risk solutions, including Policy & Compliance, Risk Management, Audit Management, and Vendor Risk
Collaborate with business stakeholders, product owners, and developers to understand requirements and design fit-for-purpose risk management workflows
Develop
solution blueprints, architecture documents
, and integration plans to support regulatory and operational risk requirements
Ensure architectural alignment with ServiceNow platform capabilities, roadmaps, and release best practices
Provide
technical leadership and governance
throughout the lifecycle of GRC implementations
Guide data modelling, reporting, and dashboard configuration to deliver real-time risk visibility
Drive integration with third-party risk tools, systems of record, and external data sources
Stay current on platform updates and regulatory changes impacting the use of ServiceNow for risk and compliance
Experience and Skills
Proven experience designing and implementing ServiceNow GRC/IRM/Risk
modules (3-5+ years preferred)
Strong architectural knowledge of ServiceNow platform including data models, ACLs, workflows, and integrations
Demonstrated expertise in
risk, compliance, and audit frameworks
(e.g., ISO 27001, NIST, SOX, GDPR)
Hands-on experience with
GRC applications
such as: Policy and Compliance Management, Risk Management, Audit Management, Vendor Risk Management.
Skilled in JavaScript, Flow Designer, and REST/SOAP integrations
Excellent documentation, workshop facilitation, and stakeholder engagement skills
Familiarity with Agile and/or DevOps delivery models
Desirable to have a
ServiceNow Certified Implementation Specialist - Risk and Compliance
Desirable to have
ServiceNow Certified System Administrator
Desirable to have Experience integrating ServiceNow with third-party risk tools/ external regulatory feeds
Desirable to have a understanding of ITSM, SecOps, and broader IT governance tools
Desirable to have Background in enterprise risk or audit functions is a plus
What you get in return
Up to 120,000 per annum (open to be negotiated)
Generous holiday allowance
High pension contribution
Private Health Insurance
Life Insurance
Career and personal development, including consulting skills for all
Remote and flexible working
A positive culture that seeks input on an ongoing basis and that will support you in achieving your aspirations.
Job Type: Full-time
Pay: Up to 120,000.00 per year
Benefits:
Company events
Company pension
Employee discount
Employee mentoring programme
Flexitime
Life insurance
Private medical insurance
Work from home
Work Location: Remote
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