Job Description

Objective and Purpose

The Solutions Architect Manager, is responsible for leading the team of Solution Architects. He/she is responsible for developing consistent best practices to effectively demonstrate Ascom's products and services to prospective and existing customers. They provide subject matter input, and participate in pre-sales activities to support his/her team. In addition, he/she is responsible for the development of required technical competencies within the Team.

Key Tasks and Responsibilities

Oversees the roles in the pre-sales Solution Architect team, constantly ensures that the colleagues in these positions effectively execute their responsibilities and tasks. Lead, manage and provide guidance to team, motivate and achieve steady improvements Ensure ongoing development and updated technical skills of team members Provide technical expertise and enable own team to support sales in the bid and proposal process Maintain up-to-date understanding of industry trends and technical developments Interface at all levels within a customer's organisation and coordinate highly technical information, business proposals and emerging requirements Get actively involved in the development of Ascom's products and services Drive systematic and continuous improvement of all Solution Architecture processes, to maximise the global performance & to meet strategic targets, working cross-functionally with relevant functions.

Requirements

Qualifications and Work Experience

Master or Engineer Degree in Technology, or an equivalent working experience At least 2 years of leadership experience in global, multi-cultural environment 1- 5 years of experience in medical technology capital equipment sales, healthcare professional services sales or network infrastructure sales engineering experience At least 5 years' experience in technical sales support function

Skills and Competencies

Highly skilled and knowledgeable about Ascom products portfolio: deep knowledge of and technical expertise in Ascom systems and solutions Strong network knowledge (certifications such as CCNA, CCNP, CCIE or CWNA or other specialized certifications such as security CISSP, CCSP, ideal) Knowledge of server and desktop virtualization (Virtual Machine Certifications VCP, ideal) Excellent interpersonal skills, including verbal and written communications, specifically presenting technical solutions to customers Excellent Leadership Skills; high ability to build and manage high-performing teams and to coach individuals Strong customer focus and stakeholder's management skills Excellent troubleshooting and problem-solving skills * Ability to organise self and manage priorities within team