Job Description

A great opportunity has arisen for an experienced Spa Manager to join our award winning Spa & Hotel.

Being synonymous with the best spas in the UK, Lifehouse Spa & Hotel offers specialist facials to body treatments, massage to manicure and pedicure, specialist cancer recovery and organic treatments by globally recognised brands as well as pool and thermal facilities.

We are looking for a dynamic, commercially able and ambitious Spa Manager to manage, develop and lead our large spa team and operation.

With a background in a similar spa environment, the successful candidate will possess a proven background in effective Spa Management and be ready for a new and exciting challenge.

If this is the exciting new challenge you're looking for, we very much look forward to receiving your CV.

In return we offer a beautiful working environment within our award-winning spa, hotel and grounds, and a competitive package and benefits.

What are we looking for?

As Spa Manager you will responsible for: -

Day to day management of the spa department, including treatments, spa reception and retail area, ensuring the smooth and successful running of the spa operation.

Driving, inspiring and training the Spa team to deliver the highest standard of delivery to our guests and members.

Responsibility and accountability for the financial performance of the spa department

Providing KPI's on a weekly and monthly basis

Overseeing the daily running of the spa reception and scheduling teams ensuring utilisation targets are achieved, wait lists and denials are at a minimum and average spends are achieved by utilising promotional activity when required

Developing means to improve profit, including estimating cost and benefit, exploring new business opportunities in conjunction with the Finance & Operations Director

Ensuring recruitment, training, development and staffing levels are as required, whilst demonstrating a 'hands on' management style.

Providing a clean, safe and well-maintained department at all times

The Skills and Experience you need to be successful in this role:

You must have proven spa management experience and ability in managing a large team.

Excellent interpersonal and communication skills are essential

A good knowledge of all aspects of the spa industry

Excellent organisational skills and the ability to help train, develop and lead your team according to company guidelines and policy

You will be able to demonstrate high quality people management skills as well as good business acumen.

What do we offer?

Competitive salary

Christmas Eve, Christmas Day & Boxing Day off

Excellent training and development opportunities

Excellent career progression opportunities within a successful growing business

Excellent staff benefits including use of the pool, spa and gym plus discounts on spa days and overnight stays

The role will cover 40 hours a week over a 7 day period with a variety of days and start times.

Who are we?

Lifehouse is an award-winning spa hotel located in the beautiful surroundings of English Heritage Listed Thorpe Hall Gardens, close to the pretty town of Frinton-on-Sea. Lifehouse offers a wide range of luxury spa treatments, a contemporary AA 2 Rosette Mediterranean inspired restaurant, spa days, spa breaks, memberships and corporate facilities. Free car parking is available on site and full use of the facilities is available to employees

Job Types: Full-time, Permanent

Additional pay:

Bonus scheme Commission pay
Benefits:

Employee discount Free fitness classes Free parking Health & wellbeing programme On-site gym On-site parking Store discount
Schedule:

8 hour shift Monday to Friday Weekend availability
Experience:

Management: 1 year (preferred)
Work Location: In person