Job Description

JOB TITLE

- Spa Receptionist

DEPARTMENT

- Spa

CONTRACT TYPE

- Permanent

RATE OF PAY

- 12.22 per hour plus amazing benefits

HOURS

- 22.5 hours over 3 days

LOCATION

- Cardiff CF10 1DA

ID

- Req5317

OVERVIEW -

Join the 'Greatest story in Hospitality' by becoming one of our Spa Receptionist 'Hospitality Heroes' in our award-winning Spa Team - just one of the fantastic opportunities we offer from 'Manor to Marina'.

OUR IDEAL HERO WILL HAVE -

Secretarial/administrative qualifications or experience of more than two years Experience in Microsoft Office, Outlook Experience in delivering administrative, operational and secretarial support including stock takes and retail trackers

IMPLEMENTING OUR 'YES YOU CAN' PHILOSOPHY, YOU WILL -

Be responsible for escalating any complaints to the Spa Manager immediately, providing full details Be responsible for feedback trackers with guest feedback and collating responses from the Spa and Leisure teams Have a full and up-to-date knowledge of the Resort facilities, services, and events Organise, improve and maintain an effective departmental filing system, ensuring information is easily accessible to the senior management team Maintain and update records, print reports and actively seek ways to ensure the system is used to its maximum, to provide accurate information which supports the objectives of the Resort and the department Ensure the department has adequate supplies to run effectively, anticipate needs, and deal with store requisitions and purchase requests

BE RECOGNISED AND REWARDED -

As one of our 'Hospitality Heroes' you will receive a host of Company benefits such as -

Access to career development training from day one FREE on-site parking Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end-of-year awards

GROW WITH US -

As a Celtic Collection employee, you will be able to say -

I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

RECRUITMENT INFO -

In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.