As Spa Receptionist, your duties will include welcoming guests and members to the spa, making spa bookings, upselling treatments and spa products, show rounds, cashing up and general day-to-day spa reception duties.
You will have a friendly and outgoing personality and a passion for service excellence. Knowledge of spa reservations systems or Premier Software would be a distinct advantage, although not essential as full training will be given.
The role is full time consisting of Early shifts or Late shifts-
5.30am-2pm or 1pm-9.30pm, this will consist of weekends also.
2 weekly Rota
Who we are...
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.
Guildford Harbour Hotel and Spa, has a prime position in the heart of the town, and is Guildford most centrally located hotel, perfect for business or leisure.
This 183 bedroom hotel features two stylish restaurants. Harbour Hotels signature and award winning seafood restaurant, The Jetty and HarBAR, all day dining at it's best. You'll also find the vibrant Long bar and Long Bar Late serving and array of delicious cocktails, wines, spirits and beer as well as tasty lite bites. Perfect for that impromptu after work drink or night out. When the sun is shining head outside for a spot of alfresco dining on the terrace. This luxury 4hotel, is also home to a state of the art gym and indulgent HarSPA, offering an array of treatments and spa day experiences.
Guildford has been voted the 'luxury shopping capital of the UK' and the hotel is located in the center of the city, moments from its cobbled high-street, boasting an array of designer and boutique shops. Guildford Cathedral, Guildford House Gallery, the historic Guildhall and Guildford Castle, offering beautiful 360 degree panoramic views of the surrounding countryside, are also on its doorstep, with enough to keep you busy for the entirety of your trip.
Guildford Harbour Hotel and Spa combines luxury and comfort with style, making it the ideal choice for corporate guests, or a relaxing few days away.
What's in it for you...
Discounts
Discounted room rates for all Crew, across all Harbour Hotels
Treat yourself with 25% discount on HarSPA and Temple Spa treatments, across our 11 spas
Enjoy 25% discount on food and drink in our 16 buzzy bars and destination restaurants
Health & Wellbeing
Mental health and wellbeing support, for you and your immediate family
24/7 GP services, for you and your immediate family
Bespoke nutrition & fitness advice for all Crew
Group Life Cover
Reward & Recognition
Group and hotel based incentive schemes
Opportunity to attend our annual black tie Harbour Heroes awards
Development
Excellent progression opportunities within Harbour Hotels
Individual and bespoke career and progression pathways
Unique on-the-job training and development with an opportunity for internal promotions within the group
The usual bits
Meals included whilst on duty
Competitive salary across all roles
Sophisticated & unique uniforms designed for Harbour Hotels
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.
Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.
We look forward to hearing from you!
INDHOTEL
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