Job Description

Job Ref:

BES6688

Branch:

The Chester Grosvenor

Location:

The Chester Grosvenor, Chester

Salary/Benefits:

Competitive Salary plus Gratuities

Contract type:

Casual

Hours:

Part Time

Shift pattern:

Weekdays and Weekends

Hours per week:

16-24

Posted date:

05/09/2025

Closing date:

07/12/2025

Overview

We are seeking a skilled Spa Therapist to join our team in providing exceptional services to our clients. The ideal candidate will have a passion for wellness and possess excellent communication and customer service skills.

Responsibilities

Perform a range of therapeutic massages including deep tissue massage and manicures/ pedicures Communicate effectively with clients to understand their needs and preferences Provide outstanding guest services in a hospitality setting Upsell additional services where appropriate

Desirable Candidate

Passion and enthusiasm for our Elemis products and treatments

Always delivers exemplary customer service.

Qualified to NVQ Level 3 with Beauty Therapy including manicures and pedicures (level 2 with experience will be considered)

Has a strong customer satisfaction background, ensuring our guest receive the perfect spa treatment and experience.


- Able to mixture of work weekdays and weekends between the hours of 9.30am - 6.pm.


Exemplary people skills and a key eye for detail.




Job Type: Zero Hour, 16-24 hours per week



Salary: 12.45 per hour



Supplemental pay types:


Commission pay Tips

Licence/Certification:


NVQ Level 2 Beauty Therapy (required)

What We Can Offer You

Fantastic training and career development opportunities

Employee and Friends family Discounts at The Chester Grosvenor across a UK wide Bespoke Hotels.

Free meals on duty.

Complimentary uniform provision and laundry service.


- Wagestream - access to earned wages for unexpected costs


Recognition awards and celebrations.

Bonus holidays for length of service.

FB, Spa and retail discounts at The Chester Grosvenor.

Employee Assistance Programme

Christmas Day off!

And many more Team Grosvenor treats!

About Us

The history of Chester and its most famous hotel have been inextricably linked for many decades. Although the existing building dates back to 1865, there has been an inn on this site since the late sixteenth century. Throughout the twentieth century the hotel has earned an enviable reputation for understated elegance, sublime comfort and a relaxed ambience.



The Chester Grosvenor is home to two exciting restaurants, the glamorous two AA Rosette La Brasserie offers all-day casual dining and a beautiful Champagne Bar and our new refined dining restaurant, Arkle, which opened in March 2022 under Executive Chef, Elliot Hill.



For those seeking relaxation or rejuvenation, The Spa at The Chester Grosvenor offers a range of traditional, contemporary and holistic therapies as well as a thermal suite with crystal steam room, salt grotto, sauna, foot baths and relaxation lounge.



The Chester Grosvenor is constantly adapting to meet the changing needs of our guests. We believe our strength lies in our attention to detail and exceptional levels of service. We look forward to welcoming you to The Chester Grosvenor soon.

We truly believe our people are our biggest asset and to reflect that we offer:

Competitive salaries - dependant on experience Access to complimentary Mental Health Wellbeing services 50% off all Bespoke Hotel Stays, 25% off for family and friends 50% off all Food Beverage during Bespoke Hotel Stays A range of local in-house benefits * many more!