Job Description

Overview

We are seeking a skilled Spa Therapist to join our team in providing exceptional services to our clients. The ideal candidate will have a passion for wellness and possess excellent communication and customer service skills.

Responsibilities

- Perform a range of therapeutic massages including deep tissue massage and manicures/ pedicures
- Communicate effectively with clients to understand their needs and preferences
- Provide outstanding guest services in a hospitality setting
- Upsell additional services where appropriate

Desirable Candidate

- Passion and enthusiasm for our Elemis products and treatments

- Always delivers exemplary customer service.

- Qualified to NVQ Level 3 with Beauty Therapy including manicures and pedicures (level 2 with experience will be considered)

- Has a strong customer satisfaction background, ensuring our guest receive the perfect spa treatment and experience.

- Able to mixture of work weekdays and weekends between the hours of 9.30am - 6.pm.

- Exemplary people skills and a key eye for detail.

Job Type: Zero Hour, 16-24 hours per week

Salary: 12.45 per hour

Supplemental pay types:

Commission pay Tips
Licence/Certification:

NVQ Level 2 Beauty Therapy (required)

What We Can Offer You

- Fantastic training and career development opportunities

- Employee and Friends & family Discounts at The Chester Grosvenor & across a UK wide Bespoke Hotels.

- Free meals on duty.

- Complimentary uniform provision and laundry service.

- Wagestream - access to earned wages for unexpected costs

- Recognition awards and celebrations.

- Bonus holidays for length of service.

- F&B, Spa and retail discounts at The Chester Grosvenor.

- Employee Assistance Programme

- Christmas Day off!

-And many more Team Grosvenor treats!

Job Types: Part-time, Zero hours contract

Pay: 12.45 per hour

Benefits:

Additional leave Company events Company pension Discounted or free food Employee discount Health & wellbeing programme Referral programme
Experience:

Deep tissue massage: 1 year (preferred) Customer service: 1 year (preferred)
Work Location: In person