Job Description

Job Overview

We are seeking a professional and personable Spa Therapist with a minimum level 3 qualification (or equivalent) to join our luxury wellness centre. The ideal candidate will possess a passion for delivering exceptional guest experiences and have a versatile skill set encompassing various treatments and customer service. This role offers an opportunity to work in a serene environment, providing customised treatments such as deep tissue and hot stone massages and other specialised therapies. The Spa Therapist will also contribute to the overall guest journey by managing front desk duties and upselling services to enhance client satisfaction and centre revenue.

Responsibilities

Deliver a wide range of spa treatments including deep tissue massages, hot stones, reflexology and other specialised therapies with professionalism and attention to detail. Provide outstanding guest services by understanding individual needs and offering personalised treatment plans. Maintain high standards of cleanliness and hygiene throughout treatment rooms and communal areas. Upsell additional treatments or products in a friendly manner to maximise guest satisfaction and centre revenue. Stay updated on industry trends such as new massage techniques or beauty treatments to continually enhance service offerings.

Experience

Proven experience in a similar role within a spa or wellness environment is preferred. Strong customer service skills with the ability to communicate effectively with diverse clientele. Knowledge of treatment techniques including deep tissue massage, Hot Stone Massage and other therapy treatmentsis desirable. Previous experience in hospitality or guest services will be beneficial for creating a welcoming atmosphere. Demonstrated ability in upselling services or products while maintaining excellent client relationships is highly valued.
Job Types: Part-time, Permanent

Pay: 12.75-16.00 per hour

Expected hours: 20 - 25 per week

Benefits:

Employee discount Free parking Gym membership On-site gym On-site parking
Work Location: In person