Job Description

Job Overview

The Riverside at Aymestrey is an award-winning hotel and restaurant launching new well-being facilities with treatments in newly built shepherd's huts, along side wood-fired sauna and hot tubs.

We are seeking a dedicated and skilled Spa/Holistic Therapist to join our team. The ideal candidate will possess a strong background in various holistic therapeutic techniques, including deep tissue massage, and will be adept at providing exceptional guest services. This role requires a blend of technical skills and interpersonal abilities to ensure clients receive the highest level of care and satisfaction.

The role is ideal for someone with passion and ideas to create a truly memorable experience for our guests.

Responsibilities

Provide professional therapeutic services, including deep tissue massage and other treatments tailored to client needs. Manage front desk operations, including scheduling appointments and maintaining client records. Upsell additional products and services such as organic local skin care products, food and drinks packages to enhance client experience. Deliver outstanding customer service by addressing client inquiries and ensuring a welcoming environment. Maintain cleanliness and organisation of treatment rooms and communal areas. Assist with social media management to promote services and engage with clients online. Collaborate with other business department team members to ensure seamless operations and high-quality service delivery.

Skills

Proficient in various massage techniques, particularly deep tissue massage. Strong front desk management skills, including scheduling and administrative tasks. Excellent guest service abilities, with a focus on customer satisfaction. Experience in upselling services effectively to enhance client offerings. Knowledge of pedicures, manicures, and facials and other potential treatments. Exceptional communication skills, both verbal and written, to interact with clients professionally. Familiarity with social media platforms for marketing purposes is a plus. A background in hospitality will be beneficial for creating a welcoming atmosphere for clients.
We invite passionate individuals who are eager to contribute positively to our team while providing exceptional therapeutic experiences to apply for this rewarding position.

Job Types: Full-time, Part-time, Temp to perm, Freelance

Pay: 12.50-14.50 per hour

Benefits:

Company events Company pension Discounted or free food Employee discount Health & wellbeing programme On-site parking
Licence/Certification:

Driving Licence (required) NVQ Level 2 Beauty Therapy (required)
Work authorisation:

United Kingdom (required)
Work Location: In person