Job Description

Job Ref:

CON1165

Branch:

The Coniston Hotel Country Estate Spa

Location:

The Coniston Hotel Country Estate Spa, Skipton

Salary/Benefits:

12.80 to 13.00 per hour (depending on experience) plus tips and commission

Contract type:

Permanent

Hours:

Full Time

Hours per week:

40

Posted date:

30/07/2025

Closing date:

31/08/2025 All applicants must be able to provide evidence of their Right to Work in the UK.


Valid UK Driving Licence is preferred due to location.

Contract and Salary

Full Time, Part-Time and Evening only available*

Employee Benefits

Gratuities and Service Charges Paid Monthly:

Receive gratuities and service charges as part of your monthly pay.

Retail Sales Commission:

receive commission on sales of retail items sold to guests

Meals on Duty:

Enjoy complimentary meals during your shifts.

30-Minute Paid Break:

Take a paid break to recharge during your shift.

28 days Annual Leave (Pro-Rata) - Days Increasing with Service:

We value loyalty and celebrate long service by increasing annual leave days over time.

Birthday Day Off

- A day to use in your Birthday Month for you to take the time to celebrate

Discounted Membership Fees at Nadarra Spa:

Access discounted membership fees at Nadarra Spa after completing the 6-month probation period.

Access to Hospitality Rewards:

Explore a range of health and wellbeing benefits, as well as discounts on everyday goods and services through our online platform, Hospitality Rewards. Make your leisure time more accessible and affordable. Available after completing the 6-month probation period.

NEST Pension Scheme:

All eligible employees can participate in the NEST Pension Scheme with the option to opt out.

Free Hospitality Action Employee Assistant Programme:

Access specialist support services through the Employee Assistant Programme provided by Hospitality Action, free of charge.

Regular Rewards and Recognition:

Be recognised for your hard work with monthly, annual, and long service awards.

Employee Discount and Staff Offers:

Enjoy discounts and special offers exclusive to staff members.

Uniform Provided for Guest-Facing Roles:

Receive a uniform tailored for guest-facing positions.

Free On-Site Parking:

Conveniently park your vehicle on-site at no cost.

ROLE OVERVIEW

To provide a range of treatments to members and customers of Nadarra Spa ensuring they are met in a professional, timely and efficient manner to support in achieving the departmental budget and standards.

Person Specification.

ESSENTIAL

A passion for customer service excellence. Beauty Therapy qualification NVQ Level 3 or equivalent. Exceptional treatment standards and customer care. Ability to work as part of a team. Reliable, efficient and pro-active. Keen for personal development and learning. Ability to work calmly under pressure. Previous work experience in a similar role.

DESIRABLE

Further beauty qualifications. Training of our spa brands. Knowledge and understanding of our spa brands. Experience of working with spa software. Experience of offering Hot Stone Massage/Hot Poultice treatments. Trained in cancer treatments. Trained in pregnancy treatments.

About Us

The Coniston Hotel Country Estate Spa is an award-winning destination hotel near Skipton on the edge of the Yorkshire Dales.



We are a family run, privately owned organisation founded in 1969 by the Bannister family, who are actively involved in the day-to-day running of the business. Over the past 50 years our 1,400 acre estate has gone from strength-to-strength and now boasts 70 bedrooms, two luxury self-catering cottages, The View Restaurant, Macleod's Bar and a Five-Bubble rated spa, as well as an array of on-site activities such as clay pigeon shooting, 4x4 off-roading, archery, fishing, e-biking and walking.



The vast range of activities, combined with flexible function spaces, makes The Coniston a popular choice with corporates, attracting off-site meetings and team building sessions from clients across the UK and abroad.



We are also recognised as a leading wedding and private events venue in our region, with a tailor-made offering from an intimate barn ceremony to a magnificent marquee reception, as well as a range of picture perfect outside locations.



We prides ourselves on delivering exceptional customer service and take great pleasure in building relationships with guests. Everyone that walks through our doors instantly becomes part of our story; and we feel privileged to be part of theirs too.