Job Description

About the Role:

We're looking for a highly organised

Spare Parts Coordinator

to join our team at Biesse UK & Intermac UK Ltd. You'll be responsible for managing spare parts orders, providing technical support, and ensuring a smooth customer experience from enquiry to delivery.

Key Responsibilities:

Prepare quotes and identify parts using manuals and technical drawings Process and track orders using Oracle Coordinate deliveries, returns, and invoice queries Communicate with customers and internal teams to ensure timely service Provide technical input and support escalations as needed

What You'll Need:

Excellent organisation and communication skills Strong customer service mindset Ability to read layout and spare parts drawings Basic understanding of mechanical and electrical components Experience with Oracle and Microsoft Office (desirable)

What We Offer:

We provide a competitive benefits package including private healthcare, life assurance, a company pension scheme, annual bonus, and generous holiday entitlement. You'll also have access to health and wellbeing support, with options to tailor some benefits to suit your needs.

Join us and be part of a collaborative team in a busy, technical environment where your expertise will help deliver world-class customer support.

Job Type: Full-time

Pay: From 34,000.00 per year

Benefits:

Additional leave Company pension Free parking Health & wellbeing programme Life insurance On-site parking Private medical insurance Sick pay Work from home
Experience:

Parts/Technical Service: 1 year (required) Oracle/ERP system: 3 years (preferred) Customer Service: 3 years (preferred)
Work Location: In person