Job Description

Journey with us!

Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world


The Royal Caribbean Group's (Crew Readiness) Team has an exciting career opportunity for a full time Global Crew Readiness Operations Specialist reporting to the Director of Global Crew Readiness

Position is onsite and based in Weybridge UK

Position Summary:

The Global Crew Readiness Operations Specialist is responsible for all aspects of the onboarding process relative to positions that fall under the category of Marine High-level competencies in communication planning stakeholder management and time management are essential given the urgent and critical nature of these positions The distribution of work may vary based on relevant skills experience and business need or as otherwise determined by management However in any case the Operations Specialist should maximize his/her time for efficiency and effectiveness to help the Global Crew Readiness Operations team in all aspects of the onboarding processes to achieve weekly monthly quarterly and annual goals This includes reporting and providing weekly reports to Stakeholders

Essential Duties and Responsibilities:

Provides timely and customer-focused service to crew members that belong to the category of Marine positions and internal customers Ensures each crew member receives the appropriate level of support and guidance to create an exemplary onboarding experience Ensures compliance with regulatory local international and company policies to ensure the safety and well-being of the crew members Liaises with the various teams (Talent Attraction Crew Assist Scheduling Visa Port Agents School and Authorized Referral Sources) when appropriate to meet hiring and scheduling in a timely manner Provides back-up support to fellow Operations Specialists and guidance to the Operations Representatives by being a consultant in terms of visa medical and STCW requirements of shipboard roles Works diligently and proactively to resolve all onboarding-related situations escalates irregularities to the Operations Supervisor; and continuously explores ways to increase efficiency and effectiveness Performs all administrative tasks related to the onboarding of shipboard employees Prepares various reports as required including but not limited to status reports analysis and lists of talent pools including status updates to Stakeholders Establishes monthly governance meetings with Recruitment Scheduling Mobility Centers HR Onboard and Stakeholders Consistently meets the performance metrics set by the management team Performs other duties as required As needed participates in special projects assigned by management This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position Employees will be required to perform any other job-related duties assigned by their supervisor or management

Education Experience Knowledge & Skills:

Bachelor's degree in human resources hospitality management business administration or related field from an accredited college or university or the international equivalent preferred At least two (2) years onboarding or any relevant experience Ability to maintain a good working relationship with the stakeholders by meeting their expectations and supporting the overall goals of the organization
We know there's a lot to consider As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon!


It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment




#LI-OH1