Job Description

Are you a dedicated care professional with specialist clinical skills, looking for a role where you can make a profound difference every day?
Harrow and Brent Special Needs Transport (HBSNT) is seeking five compassionate and highly-skilled Specialist Healthcare Passenger Assistants to join our vital service. This is not a standard passenger assistant role; you will be the crucial clinical expert on board, providing emergency care and reassurance to children and vulnerable adults with complex health needs during their transport to and from educational settings.
Your specialist skills in areas like emergency medication administration (including Buccal Midazolam), suction care, and British Sign Language will be essential in ensuring the safety and wellbeing of our most vulnerable service users. You will work alongside a dedicated team on a flexible, term-time basis, providing the consistent and reliable support that our passengers rely on.
If you are looking for a rewarding career that values your unique clinical expertise and offers the satisfaction of providing a lifeline to your community, we would love to hear from you.
Main duties of the job
Your primary responsibility will be to ensure the clinical safety and wellbeing of vulnerable passengers during their journey. You will be the designated specialist on board, providing essential medical care as needed. Key duties include:
Administering emergency medication, including Buccal Midazolam, to passengers experiencing seizures.
Providing specialist care for individuals with severe epilepsy and performing emergency suction procedures.
Utilising British Sign Language (BSL) to communicate effectively with non-verbal passengers.
Working collaboratively with a dedicated driver and passenger assistant to manage the route.
Adhering strictly to individual healthcare plans and protocols to deliver consistent, high-quality care.
This role is dynamic and essential, offering a unique opportunity to apply your clinical skills in a community-focused environment.
About us
At Tehy Care we are more than a transport service; we are a vital lifeline and a dedicated team committed to the safety and well-being of children and young people with special educational needs and vulnerable adults. Operating from the Harrow Council Hub, our close-knit team of drivers and passenger assistants is built on a foundation of trust, collaboration, and a shared passion for making a positive difference in our community.
We foster a supportive and professional atmosphere where every team member's contribution is valued. Our work ethic is defined by our core principles: being Safe, Reliable, and Consistent for the vulnerable individuals who depend on us every day.
In return for your expertise, we offer a rewarding role with competitive pay under the Agenda for Change Band 4, a term-time schedule, and the unparalleled satisfaction of providing an essential service that truly changes lives
Details
Date posted
24 October 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
14.12 to 15.15 an hour
Contract
Locum
Duration
6 months
Working pattern
Full-time, Part-time, Flexible working
Reference number
B0654-25-0043
Job locations
Harrow Contract Services
Forward Drive
Harrow
Middlesex
HA3 8NT
Job description
Job responsibilities
Are you a dedicated care professional with specialist clinical skills, looking for a role where you can make a profound difference every day?
Harrow and Brent Special Needs Transport (HBSNT) is seeking five compassionate and highly-skilled Specialist Healthcare Passenger Assistants to join our vital service. This is not a standard passenger assistant role; you will be the crucial clinical expert on board, providing emergency care and reassurance to children and vulnerable adults with complex health needs during their transport.
If you are looking for a rewarding career that values your unique clinical expertise and offers the satisfaction of providing a lifeline to your community, we would love to hear from you. Main Duties of the Role
Your primary responsibility will be to ensure the clinical safety and wellbeing of vulnerable passengers during their journey. You will be the designated specialist on board, providing essential medical care as needed. Key duties include:
Administering emergency medication, including Buccal Midazolam, to passengers experiencing seizures.
Providing specialist care for individuals with severe epilepsy and performing emergency suction procedures.
Utilising British Sign Language (BSL) to communicate effectively with non-verbal passengers.
Working collaboratively with a dedicated driver and passenger assistant to manage the route.
Adhering strictly to individual healthcare plans and protocols to deliver consistent, high-quality care.
Utilising training in Physical Intervention and Positive Handling to safely manage challenging behaviours when required.
Job description
Job responsibilities
Are you a dedicated care professional with specialist clinical skills, looking for a role where you can make a profound difference every day?
Harrow and Brent Special Needs Transport (HBSNT) is seeking five compassionate and highly-skilled Specialist Healthcare Passenger Assistants to join our vital service. This is not a standard passenger assistant role; you will be the crucial clinical expert on board, providing emergency care and reassurance to children and vulnerable adults with complex health needs during their transport.
If you are looking for a rewarding career that values your unique clinical expertise and offers the satisfaction of providing a lifeline to your community, we would love to hear from you. Main Duties of the Role
Your primary responsibility will be to ensure the clinical safety and wellbeing of vulnerable passengers during their journey. You will be the designated specialist on board, providing essential medical care as needed. Key duties include:
Administering emergency medication, including Buccal Midazolam, to passengers experiencing seizures.
Providing specialist care for individuals with severe epilepsy and performing emergency suction procedures.
Utilising British Sign Language (BSL) to communicate effectively with non-verbal passengers.
Working collaboratively with a dedicated driver and passenger assistant to manage the route.
Adhering strictly to individual healthcare plans and protocols to deliver consistent, high-quality care.
Utilising training in Physical Intervention and Positive Handling to safely manage challenging behaviours when required.
Person Specification
Qualifications
Essential

• to be successful in this role, you must possess and provide evidence of the following:
• Certified training in the Administration of Emergency Medication including Buccal Midazolam.
• Proven competence in providing Severe Epilepsy Care and Suction Emergency Care.
• Certification in British Sign Language (BSL).
• Valid training in Physical Intervention and Dealing with Challenging Behaviour.
• A current First Aid & Anaphylaxis certificate (e.g., from Red Cross or St John Ambulance).
• Excellent communication skills and the ability to remain calm and decisive under pressure.
• A compassionate, patient, and proactive approach to care.

Person Specification
Qualifications
Essential

• to be successful in this role, you must possess and provide evidence of the following:
• Certified training in the Administration of Emergency Medication including Buccal Midazolam.
• Proven competence in providing Severe Epilepsy Care and Suction Emergency Care.
• Certification in British Sign Language (BSL).
• Valid training in Physical Intervention and Dealing with Challenging Behaviour.
• A current First Aid & Anaphylaxis certificate (e.g., from Red Cross or St John Ambulance).
• Excellent communication skills and the ability to remain calm and decisive under pressure.
• A compassionate, patient, and proactive approach to care.

Skills Required