Job Description

Communication Data Investigator (SPOC) - Police Investigation Unit Service Care Solutions is currently recruiting for a Communication Data Investigator (SPOC) to support a UK Police Force in the lawful acquisition of communications data for criminal investigations. This role involves working with Communication Service Providers (CSPs), Internet Service Providers (ISPs), and Application Service Providers (ASPs) to gather intelligence and provide investigative support to law enforcement.Location: Leek Wootton
Rate: xc2xa332,247-xc2xa337,692 or if candidate didnt want permanent they will consider a day rate
Contract: Full-time
Security Clearance: MV/SC requiredKey Responsibilities:

• Act as a Single Point of Contact (SPOC) for the lawful acquisition of communications data in criminal investigations.

• Work closely with investigators, Senior Investigating Officers (SIOs), and other law enforcement partners to develop strategies for data acquisition.

• Request, process, and assess communications data from CSPs, ISPs, and ASPs, ensuring compliance with RIPA, CPIA, DPA, and the Management of Police Information Act.

• Support emergency response teams with 24/7 on-call support, advising on real-time data retrieval in critical situations, including threat-to-life and crime-in-action scenarios.

• Conduct research and analysis on emerging trends in digital communications, identifying new law enforcement strategies for obtaining and interpreting data.

• Provide briefings, training, and strategic advice to operational officers, crime investigators, and partner agencies.

• Deliver witness statements and provide expert testimony in court proceedings as required.

• Ensure data protection and legal compliance, following national codes of practice.

Requirements: Educated to A-Level, NVQ Level 3 or equivalent standard
Strong knowledge of communications legislation, including RIPA, CPIA, DPA, and Human Rights Act
Experience working in a law enforcement, intelligence, or investigative environmentAdvanced IT and Excel skills, with experience using intelligence databases
Excellent analytical, communication, and decision-making skills
Ability to work independently, prioritise workloads, and engage with multiple agencies
Must hold or be eligible for MV/SC security clearanceDesirable Experience:

• Previous experience within a policing intelligence or investigative unit

• Understanding of telecommunications, network services, and emerging digital technologies

• Experience working with national and regional intelligence teams

This is a critical role in supporting law enforcement investigations, ensuring digital evidence is lawfully and effectively obtained. If you have the required experience and are looking for your next challenge, apply now.For more information, contact Lewis Ashcroft at lewis.ashcroft@servicecare.org.uk.

Service Care Solutions