Job Description

We are looking for a Team Assistant to support the EMEA Sport & Entertainment sales representatives in their daily interactions with customers and internal stakeholders. You will be a highly organised individual with a growth mindset with a passion for sport, major events, lifestyle and culture.

Contract: 12 months FTC

Hybrid

Who You Are:

Do you thrive on variety, enjoy supporting people, and want to kick-start your career in the sports and entertainment industry Join the global leader in visual content and play a vital role in our EMEA Sport & Entertainment team. As an integral member of our EMEA Sport and Entertainment team, your primary role will be to provide comprehensive support to our customers and sales representatives, leveraging expertise from various internal departments at Getty Images to handle a diverse range of post-sales, administrative tasks and deliver effective solutions and results. If you're looking for a dynamic role where no two days are the same, we'd love to hear from you!

Your Next Challenge:

Customer Support & Liaison:

Be a first point of contact for customers post-sale -- answering queries, solving issues, and ensuring their needs are met quickly and professionally. Respond to customer enquiries promptly, directing them to the appropriate salesperson for sales-related queries.

Sales Support:

Engage in discovery activities to understand customer needs, recommend relevant products and services, and collect pertinent customer information. Assist sales reps by tracking agreements and invoices, preparing quotes, entering data, and handling administrative processes.

Post-Sales Administration:

Process, code, and manage invoices and agreements. Support CRM updates, record-keeping, and any after-sales tasks that need attention.

CRM Utilisation:

Use Customer Relationship Management (CRM) software to support daily tasks, track interactions, and ensure seamless customer experiences.

Administrative Assistance:

Provide paperwork and admin support to the sales team, helping to streamline internal processes and improve efficiency.

Technical Support:

Troubleshoot customer access and technical issues (e.g. login or download problems), escalating to Technical Account Managers when necessary.

Customer Event & Content Support:

Help customers coordinate event coverage bookings, ensuring timely communication and logistics. Set up automations for content delivery to ensure a smooth and professional post-event experience.

General Team Support:

Pitch in wherever needed -- from planning team events to organizing digital file systems -- to support the wider team's goals and operations.

What You'll Need:

1-2 years' experience in a customer service, administrative, or project-support role. Strong interpersonal and communication skills -- someone who enjoys building relationships and is comfortable on the phone, video, or by email. Exceptionally well-organized, detail-oriented, and able to juggle multiple priorities. Flexible and proactive attitude -- enjoys tackling varied tasks and stepping outside of a defined job description. Comfortable using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Salesforce (or similar CRM systems) and learning new systems quickly. Join us and be part of a team where your contributions are valued, and your career can flourish in the exciting world of sport and entertainment!

There's a story in every picture, a narrative in every frame.

We believe in the power of visuals. As a leading visual content creator, our three brands-Getty Images, iStock, and Unsplash-offer a full range of content solutions to meet the needs of any customer, whatever their size, location, or budget. Whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving, our visuals help any brand, business, or organization communicate more effectively with their target audience and urge them to action. In other words, we know how powerful an image or video can be--and that it can move the world.

Working at Getty Images

Our goal is to be one of the best places to work globally, which means we're dedicated to providing experiences and resources that allow you to do your best work. Foundational to our culture are our Leadership Principles, which are the shared values that guide how we come together to do our work. We raise the bar and collectively bring solutions while exercising trust, transparency, and care. We actively reject biased behavior and are inclusive of different voices, perspectives, and experiences. We focus on our customers and deliver on our commitments and commercial goals.

We foster a collaborative and supportive environment that prioritizes delivering results efficiently and using time wisely, so that all employees can achieve balance between commitments to the company and health and well-being in our lives. We value the importance of rest and recovery ranging from company-paid holidays to time away from work.

Getty Images Holdings, Inc. is a publicly traded company, and its common stock is listed on the New York Stock Exchange under the symbol "GETY". You may be eligible to participate in our employee Stock Purchase Plan, which allows employees to purchase company stock at a 15% discount to market.

Our employees' growth, development, belonging, and engagement are important investments. We offer learning experiences ranging from leadership development, diversity and inclusion training, mentoring programs, a high potential program, and professional and skills development. We prioritize staying connected in our hybrid-working world and encourage participation in global morale events and local gatherings, as well as finding community in one or more of our Employee Resource Groups. Learning about our business is paramount, and our open and transparent culture means you'll have direct access to experts and senior leaders via open forums, all hands, and content hours.

Getty Images believes that diversity is critical to our success in moving the world and is committed to creating an inclusive, mutually respectful environment that celebrates diversity. We seek to hire based on merit, competence, performance, and business needs. Getty Images is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.