Job Description

Job Title:

Sports Centre Duty Officer/Leisure Attendant

Salary:

10.50 - 13.50 per hour

Hours:

Part-time (Zero-hour contract: 6.5-13 hours per week, with additional overtime available)
Evenings and weekends

Reports to:

Sports Centre Manager

Location:

Nottingham

About Us

P&E Sports was established in April 2011 with the mission of enhancing community access to quality sports and recreational facilities. Since our inception, we have been dedicated to managing and maximising the use of school sports facilities during evenings, weekends, and school holidays.

Our goal is to provide local communities with opportunities to engage in a wide range of sports and recreational activities, promoting healthy lifestyles and fostering a love for sports among people of all ages.

We are proud to work in partnership with schools, community organisations, and local authorities to deliver professional, customer-focused leisure management across multiple venues.

About the Role

The Sports Centre Duty Officer plays a vital role in the smooth and safe operation of P&E Sports venues. You will ensure that all visitors have a positive experience by maintaining a high standard of safety, cleanliness, and customer service.

This hands-on role involves setting up and maintaining sports equipment, supporting customers of all ages, and ensuring that the facilities are well managed at all times. Duty Officers are the face of P&E Sports on-site, contributing to the delivery of high-quality sport and leisure services across our venues.

Key Responsibilities

Customer Service & Operations

Meet and greet all hirers, ensuring excellent customer service. Charge admission, take bookings, rent out equipment, handle cash, and answer phone enquiries. Sell refreshments and promote P&E Sports services where appropriate.

Facility & Equipment Management

Maintain, set up, and store equipment, ensuring it is safe to use and in good condition. Supervise adults, teenagers, and children using equipment where required. Oversee rooms and ensure all areas are tidy, clean, and presentable at all times.

Health & Safety

Assist with any accidents that occur and provide first aid when needed. Follow all company health and safety policies and report hazards or incidents promptly. Support emergency procedures, including evacuations when necessary.

Teamwork & Administration

Communicate effectively with colleagues, Managers, and other teams. Support new staff training and maintain accurate records as required. Carry out any other reasonable duties as directed by the Line Manager to ensure the smooth running of the facility.

Training & Development

Full training will be provided, including health and safety, first aid, and customer service standards. Ongoing development opportunities may be available for those looking to progress within P&E Sports.
Job Types: Part-time, Zero hours contract

Pay: 10.50-13.50 per hour

Expected hours: 6.5 - 13 per week

Benefits:

Company pension Free parking Gym membership On-site parking
Ability to commute/relocate:

Nottingham NG8 4DQ: reliably commute or plan to relocate before starting work (required)
Application question(s):

Please confirm if your age is 18+
Work authorisation:

United Kingdom (required)
Work Location: In person

Expected start date: 08/12/2025