The Sports Facility Supervisor is responsible for ensuring the safe, efficient, and effective daily operation of the Centre for Sport facilities. This includes overseeing Centre Assistants and supervising customer activities during assigned shifts. The role is pivotal in upholding Health & Safety standards, fostering team development, and delivering a consistently high-quality experience for all users of the facilities.
Key responsibilities include:
Ensuring the smooth delivery and coordination of facility usage and scheduled activity programmes.
Line managing Centre Assistants, providing guidance and support to maintain operational excellence.
Acting as deputy to the Operations Manager, contributing to the management of all UWE Bristol Sport Facilities, including the Centre for Sport, Wallscourt Farm Gym, and Hillside Gardens.
Supporting the implementation of standard operating procedures and ensuring full compliance with health and safety regulations.
The successful candidate will have good organisational skills and can demonstrate broad based administrative experience in professional or specialist service in a large complex organisation. E.g. Higher Education. Must have experience of team supervision, motivation and coaching with the ability to communicate effectively with a range of people including University staff, students and members of the public. You must have experience in the organisation of leisure centre activities along with excellent IT skills with experience of email, MS Office including Word, PowerPoint, Excel to expert level.
The role will encompass a fixed 4 week rota pattern - 2 days of which will be as Duty Officer (18.5hrs) the remaining hours will be administrative based, distributed throughout the week.
This role demands a proactive and organised individual with strong leadership skills and a commitment to service excellence.
About you
:
Are you a natural leader with the ability to motivate, support and encourage others to achieve both individual and team goals. Value respect, fairness, equality, and openness, and foster an inclusive working environment. Are you organised, results-driven, and able to prioritise effectively, even under pressure. Enjoy delivering outstanding customer service and thrive in a collaborative, team-oriented setting with strong communication at its heart.
Special Conditions
Willingness to work flexible shifts, including evenings, weekends, and bank holidays.
The role requires regular physical activity, including lifting and setting up sports equipment.
Where is this role based?
This post is based at our lively Frenchay campus where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed.
Why UWE Bristol?
We are one of the largest providers of Higher Education in the South West with 36,000 students and 4,200 staff from right across the globe. Based in Bristol, one of the UK's most exciting and forward-thinking cities, we are regionally embedded and globally connected, with an established network of employer and academic partners.
In addition to progressive pay rates, we offer a wide range of employee benefits including generous annual leave and pension schemes as well as opportunities for training and personal development.
Add your individuality to ours
UWE Bristol recognises the power of a truly diverse university community.
We are proud to be part of a vibrant, multicultural city that celebrates diversity, we're always looking for talented people from all backgrounds to join us. Our people are our strength, and diversity enhances our creativity and leads to better decision-making and problem-solving. Bring your talent and ambition to our growing community and find yourself in a stimulating and supportive environment where you'll thrive.
We particularly encourage applications from global majority candidates as we are currently under-represented in this area, however all appointments are made strictly on individual merit.
As a Disability Confident employer we welcome applications from those who identify as having a disability.
Further information
If you would like an informal discussion about this opportunity, please contact Helen Wickham on 0117 3282949 or email: helen3.wickham@use.ac.uk
This is a full-time, permanent post, working 37 hours per week.
UWE Bristol is a campus-based University and it is vital to our success and the delivery of an outstanding experience for our students that our campuses are dynamic and vibrant places to learn and spend time. This role is therefore campus based for all of your time.
The University's normal practice is that new appointments will be made at the starting point of the grade.
This post requires enhanced DBS clearance.
The University has a legal responsibility to ensure that all employees are eligible to work in the UK. You will therefore be required to provide evidence of this right, please refer to the Home Office Right to Work Checklist for information on which documents are acceptable.
Advice to applicants
We'd love to hear from you - if you are excited about this opportunity please complete our application form as soon as possible.
Tell us how your skills and experience relate to the requirements of this role by describing how you meet each of the essential and desirable criteria listed in the Person Specification section of the , and include specific examples wherever possible.
Once we have completed shortlisting we will let you know the outcome of your application by email, so please check your inbox for updates.
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