Job Description

Responsibilities

Manage and oversee all aspects of the Hippodrome Sportsbook Report to and liaise with Cashdesk Management routinely to ensure the smooth running of the Sportsbook. Provide insights and reports on the Sportsbook performance and customer activity to senior management. Ensure compliance with all relevant laws and regulations governing betting activities. Provide expert guidance and support to customers regarding betting options and strategies. Assist in the development and implementation of promotional campaigns to attract new customers and retain existing ones. Collaborate with cross-functional teams to enhance the overall customer experience and streamline operations.

Required attributes

3+ years of experience in a sports betting or gambling-related role. Strong analytical skills with the ability to interpret data and make informed decisions. In-depth knowledge of betting principles, sports markets, and relevant regulations. Excellent communication and interpersonal skills to effectively engage with customers and team members. Excellent time management. Experience with betting software and platforms. Passion for sports and a deep understanding of various sporting events and betting markets. Proven track record of successfully managing betting operations in a fast-paced environment. Fluent English language and good IT skills. Excellent communication skills, written and verbal. Strong problem-solving skills with a focus on customer satisfaction. Ability to work under pressure and make quick decisions in a dynamic environment. A proactive approach to identifying opportunities for improvement and innovation. Team-oriented mindset with a collaborative approach to achieving goals. Ability to train staff to a high standard. Eighteen years or over Eligible to work in the UK

Technical Skills and Relevant Technologies

Familiarity with data analytics tools and sports betting software. Proficient in Microsoft Excel and other data management tools. Experience with Arkle and Artemis systems to manage customer interactions and promotions.




The Hippodrome Casino offers a chance for you to work in a fantastic working environment, with the opportunity of professional development and promotion. In addition to your basic pay, after three months of service you will be entitled to:




Access to the auto-enrolment pension scheme

Death in service cover (x2 salary)

Holiday (20 days plus 8 public holidays)

Company sick pay (after one year's service)

An interest free season ticket loan

Subsidised foreign exchange and discount benefits.

Advertised:

28 Jul 2025 GMT Daylight Time

Applications close:

28 Aug 2025 GMT Daylight Time