Managing the day to day business with a passionate
approach to quality customer delivery.
GENERIC KEY ACCOUNTABILITIES:
People
To take pride in everything I do
To consistently deliver outstanding hospitality
To anticipate and react to the needs of our guests
To be an ambassador for the Macdonald Brand
To take ownership for my personal development and performance
To contribute to the overall effectiveness and performance of my team
Product
To consistently deliver Macdonald core standards which are relevant to my role
To maintain a safe and clean environment
To take responsibility for understanding our products and services
To proactively look for ways to improve or enhance the guest experience
To use feedback to improve my personal performance whilst activity encouraging feedback from others
To give my full to support to company initiatives
Process
To complete and act upon training (including statutory) in line with company policy and procedures
To follow all processes assigned to my role ensuring full compliance
To identify any barriers or challenges which may prevent me from delivering on agreed processes
To take responsibility for keeping up to date with any changes in my department
Profit
To have an awareness and understanding of operational costs related to the performance of my job role
To look for ways to protect the profit of the organisation without compromising the guest experience
Be aware of department objectives and ensure all sales opportunities are exploited (OWS)
To promote the products and services to our guest at every opportunity
Spot and act on every opportunity for sales
To act upon any reasonable instructions from management as pertains to my job responsibilities
JOB SPECIFIC ACCOUNTABILITIES:
Responsible for leadership on a particular section showing diligent food hygiene and stock control.
Shows good understanding of cooking techniques.
Supporting senior chefs in menu planning and dish development.
Set achievable tasks for junior members of the team which are measurable.
To lead by example and set high standards for the team.
Responsible for competently managing the day to day activities in a section.
Supporting senior chefs with health and safety, food production and food safety.
Developing and training of Commis Chef's and apprentices.
Take shared responsibility for HACCP report system in the kitchen.
To clean and prepare food in accordance with set procedures as directed by senior kitchen staff.
Assist in the preparation and cooking of staff meals.
To operate and clean equipment with due regard to safety.
To adhere to cleaning and maintenance schedules.
Control of company stock and property, ensuring correct storage of food.
Willingness to learn new cooking techniques and preparation styles.
Show a full understanding of food care and the importance of waste management.
To work hygienically at all times showing good fridge organisation
To achieve a minimum basic food hygiene certificate.
To understand local authority expectation
To support head chef in the delivery of food cost targets
To undertake any other duties as may reasonably be requested by the management.
KEY MEASURES:
Brand standard audits
Health & Safety checks
Guest feedback
TripAdvisor
Mystery guest
AA inspection outcome
PSN audits
EHO reports
Job Type: Full-time
Additional pay:
Performance bonus
Tips
Benefits:
Discounted or free food
Employee discount
Free parking
Gym membership
On-site parking
Store discount
Pay:
Up to 35,000.00 per year Plus Service Charge
Work Location: In person
Job Type: Full-time
Pay: 35,000.00 per year
Work Location: In person
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