Job Description

Are you looking to step into the new year with a new career?
Are you caring and good at talking to people?
Do you enjoy working as part of a team?
The National Spinal Injuries Centre is a world-renowned specialist national centre for people with spinal cord injury - a centre that's life-changing for everyone who comes into contact with it and the birthplace of the Paralympic Games.
Please apply via TRAC jobs.
We are looking for people to join our fantastic and friendly Buckinghamshire Healthcare NHS Trust (BHT) family as a healthcare support worker within the NSIC. No previous experience needed and we have full and part time roles available.
This is a great opportunity for candidates who are looking to step into healthcare for the first time, or for those who are already in healthcare and want to work for an NHS Trust. Healthcare Support Workers play a crucial role in all aspects of care delivery for our patients.
Main duties of the job
If successful, you will be joining a team of dedicated professionals. We will provide training to ensure you have the skills for the role and offer development opportunities to realise your career potential. You will be enrolled onto a healthcare support worker induction programme, ensuring you feel supported as you take the first steps into your new career.
Please note most of our wards operate a 24-hour shift rotation across a 7-day service. We are recruiting to full and part time hours, however for the role of a healthcare support worker, you will be expected to work shift patterns, unfortunately we are unable to offer set days/working patterns.
The minimum part time hours we recruit to is 23 hours per weeks. Shift times as follows: -
07:00-19:30 Long day shift
19:30-07:00 - Night shift
About us
Listen to why colleagues think we are a great place to work!
- https://bit.ly/3DNEQfD
What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
Our CARE values are collaborate, aspire, respect and enable.
Details
Date posted
29 August 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
434-CR7316962
Job locations
Stoke Mandeville Hospital
Mandeville Road
Aylesbury
HP21 8AL
Job description
Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number. Job description
Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.
Person Specification
Education, Qualifications & Training
Essential

• Level 2 or level 3 (NVQ) in health and social care or equivalent relevant experience
• Willing to work towards level 2 functional skills (Maths and English)
• Care Certificate/working towards

Experience
Essential

• Experience of working with people, ideally in a front-line customer service role.

Desirable

• Experience of providing person centred care

Behaviours & Values
Essential

• Flexibility in shift/working patterns to meet the needs of the service.
• Works effectively as a team
• Is of good health and good character
• Willing to accept additional responsibilities as delegated by senior staff
• Always acts with honesty and integrity
• Professional approach
• Displays BHT Values

Skills, Knowledge & Abilities
Essential

• An understanding of the importance of patient confidentially and privacy.
• Demonstrates a caring, compassionate and empathetic approach to patient's and colleagues, whilst having a professional approach.
• Recognise how patients and colleagues need to be treated with dignity and respect and can demonstrate these behaviours in their daily work
• Good verbal and written English communication skills
• The ability to respond with kindness and humanity to patients
• A flexible and adaptable approach with the aptitude to work in a busy hospital healthcare setting
• Willingness to undertake the mentorship of new Nursing Assistants after 12 months in post
• Basic knowledge of health and safety with an awareness of the importance of following Trust policies and procedures
• An appreciation of equality, diversity and inclusion and how this influences how care is provided to patients
• A willingness to provide the highest standards of patient care including personal care
• Ability to work as part of a team
• Good understanding of care needs relevant to patient's in a hospital setting to include: Eating and drinking Dignity and respect Communication/conflict resolution Handwashing and infection control Hygiene needs Safeguarding
• Understands the limit and scope of their job role and the need to only do tasks they are trained to do.
• Knows when to escalate to a registered nurse when the situation is beyond their scope of practice

Person Specification
Education, Qualifications & Training
Essential

• Level 2 or level 3 (NVQ) in health and social care or equivalent relevant experience
• Willing to work towards level 2 functional skills (Maths and English)
• Care Certificate/working towards

Experience
Essential

• Experience of working with people, ideally in a front-line customer service role.

Desirable

• Experience of providing person centred care

Behaviours & Values
Essential

• Flexibility in shift/working patterns to meet the needs of the service.
• Works effectively as a team
• Is of good health and good character
• Willing to accept additional responsibilities as delegated by senior staff
• Always acts with honesty and integrity
• Professional approach
• Displays BHT Values

Skills, Knowledge & Abilities
Essential

• An understanding of the importance of patient confidentially and privacy.
• Demonstrates a caring, compassionate and empathetic approach to patient's and colleagues, whilst having a professional approach.
• Recognise how patients and colleagues need to be treated with dignity and respect and can demonstrate these behaviours in their daily work
• Good verbal and written English communication skills
• The ability to respond with kindness and humanity to patients
• A flexible and adaptable approach with the aptitude to work in a busy hospital healthcare setting
• Willingness to undertake the mentorship of new Nursing Assistants after 12 months in post
• Basic knowledge of health and safety with an awareness of the importance of following Trust policies and procedures
• An appreciation of equality, diversity and inclusion and how this influences how care is provided to patients
• A willingness to provide the highest standards of patient care including personal care
• Ability to work as part of a team
• Good understanding of care needs relevant to patient's in a hospital setting to include: Eating and drinking Dignity and respect Communication/conflict resolution Handwashing and infection control Hygiene needs Safeguarding
• Understands the limit and scope of their job role and the need to only do tasks they are trained to do.
• Knows when to escalate to a registered nurse when the situation is beyond their scope of practice

Skills Required