Job Description

Are you passionate about improving staff experience and wellbeing? NSFT is seeking aStaff Experience and Engagement Advisor to support the delivery of inclusive, responsive and high-quality engagement and wellbeing activities across the Trust. This is a proactive role where you'll help ensure staff voice is consistently gathered, meaningfully responded to, and translated into improvements in culture, wellbeing and inclusion.
As a Staff Experience and Engagement Advisor, you will:

• Coordinate the local implementation of the NHS Staff Survey, pulse checks, listening sessions and wellbeing initiatives.
• Support the analysis and presentation of survey data, helping to identify themes and draft summaries for reports and presentations.
• Promote and support access to the Trust's wellbeing resources, including occupational health, mental health, financial wellbeing, menopause support and physical activity offers.
• Draft and edit engaging communications, including newsletters, intranet content, posters and staff updates, using accessible and inclusive language.
• Assist teams and departments in developing local action plans in response to survey results or engagement feedback, tracking delivery and identifying barriers.
• Build effective relationships with staff networks, engagement champions, HR colleagues and operational leaders.
• Act as a point of contact for staff queries about surveys, wellbeing or engagement, offering helpful, informed and compassionate responses.

Main duties of the job
What We're Looking For

• Level 5 qualification or equivalent experience in HR, communications, business administration, public health or social sciences.
• Experience coordinating projects, communications or engagement activities in a complex organisation.
• Strong written and verbal communication skills, with the ability to produce accessible materials and inclusive communications.
• Good analytical and problem-solving skills, with confidence using Microsoft Office applications and digital survey tools.
• Values-led, approachable and committed to building a positive working culture.
• Self-motivated, reliable and flexible, with a collaborative working style.

Join us and help shape a culture where staff feel safe, heard and supported. You'll have the opportunity to develop your skills, contribute to system-wide improvement, and make a real difference for our staff and service users.
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Details
Date posted
03 November 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
31,049 to 37,796 a year gross per annum (pro rata)
Contract
Permanent
Working pattern
Full-time
Reference number
246-HRS7588300
Job locations
Norfolk County Hall
Norwich
NR1 2DH
Job description
Job responsibilities
Please find attached our and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying. Job description
Job responsibilities
Please find attached our and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Person Specification
Qualifications
Essential

• Level 5 qualification or equivalent experience in a relevant field such as human resources, organisational development, public health, psychology, communications or business support
• Evidence of continuing personal and professional development
• Additional training in facilitation, mental health awareness, staff wellbeing, communications or data presentation welcomed

Experience
Essential

• Experience of coordinating projects, communications or engagement activities in a complex organisation
• Experience supporting survey activity, feedback collection or data interpretation
• Experience working directly with colleagues or service users to improve communication, experience or wellbeing
• Experience of delivering wellbeing initiatives or culture improvement campaigns

Person Specification
Qualifications
Essential

• Level 5 qualification or equivalent experience in a relevant field such as human resources, organisational development, public health, psychology, communications or business support
• Evidence of continuing personal and professional development
• Additional training in facilitation, mental health awareness, staff wellbeing, communications or data presentation welcomed

Experience
Essential

• Experience of coordinating projects, communications or engagement activities in a complex organisation
• Experience supporting survey activity, feedback collection or data interpretation
• Experience working directly with colleagues or service users to improve communication, experience or wellbeing
• Experience of delivering wellbeing initiatives or culture improvement campaigns

Skills Required