Job Description

RLDatix (RLD) is on a mission to help raise the standard of care...everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.



Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare...every day.



We're searching for a Skopje-based Staff Program Manager - Technical Delivery to join our Programme Management team, so that we can ensure robust, reliable, and scalable delivery of cross-functional technical programs. The Staff Program Manager will drive complex initiatives, resolve sophisticated challenges, and architect scalable solutions to enable RLDatix to achieve its mission of safer, better healthcare for all.

How You'll Spend Your Time

Coordinate large-scale, cross-functional technical programs to deliver business-critical systems against strategic objectives. Design and refine delivery frameworks in order to optimise execution, adaptability, and alignment across engineering, product, and business teams. Diagnose and resolve complex technical challenges to strengthen system resilience and performance in high-impact environments. Implement and optimise observability, monitoring, and automation solutions to enhance delivery reliability and efficiency. Advise and influence stakeholders by applying deep technical expertise to shape decisions, policies, and organisational standards.

What Kind of Things We're Most Interested in You Having

Demonstrated expertise in architecting and implementing advanced technical solutions (e.g., multi-cloud disaster recovery, machine learning models). Proven ability to systematically resolve sophisticated technical challenges, leveraging advanced methodologies to enhance system performance. Experience designing and optimising flexible technical architectures and delivery frameworks that adapt to ambiguity and scale. Track record of implementing advanced observability systems, including chaos engineering and synthetic monitoring. Specialised knowledge in automating and optimising CI/CD pipelines, infrastructure as code, and continuous delivery processes. A knack for working collaboratively across technical and business stakeholders in a dynamic, global environment.
By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees.



RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law.



As part of RLDatix's commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don't hesitate to send a note to accessibility@rldatix.com .



Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.